Overview
This position will work at ECPI University’s Newport News campus location located at 1001 Omni Blvd., Newport News, VA 23606
Transform your Career at ECPI University
Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor’s and Master’s Programs. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.
Benefits of Employment
ECPI University provides comprehensive benefits to full-time employees, some of which are highlighted below:
- Tuition scholarship program available to full-time employees and their immediate family members after 90 days of employment
- Competitive compensation and medical/dental benefit plans
- PTO and holiday pay
- 401(k) participation with possible employer contributions
- Part-time and Adjunct employees have a different list of benefits that can be provided when requested
Position Summary
ECPI University is looking for an energetic, friendly, organized individual to provide exceptional customer service to students and visitors to our campus, specifically for our Health Sciences programs. If you enjoy helping others and are looking to succeed in a fast paced, student-centered environment, this may be the position for you!
Responsibilities
- Greet and assist students and visitor in a friendly, professional manner.
- Communicate with outside vendors to manage and monitor database to ensure student and faculty medical clinical documentation compliance. Interface with hospital systems for student and faculty access to electronic health records and local badge entry at various clinical sites. Create nursing program schedules and manage request and changes to student clinical rotations.
- Perform a variety of administrative tasks to support the efficient daily operation of our campus.
- Pitch in to support student/campus initiatives, events and other campus departments as needed.
Qualifications
Education:
High School Diploma required; Bachelors degree preferred
Experience:
1-3 years of customer service experience in an office setting required; medical office experience a plus
Required Skills:
- Strong customer service, communication and interpersonal skills.
- Enjoy helping others; positive attitude; flexible.
- Ability to quickly master new computer applications; strong, accurate data entry skills; attention to detail.
- Ability to organize, multitask, prioritize and work under pressure at times; team player.
- Good phone etiquette skills and understanding of phone systems.
- Ability to use MS Word, Excel and Outlook for basic/moderate level functions.
ECPI University is dedicated to maintaining an inclusive and diverse work environment, proud to be an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
