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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
The American Red Cross is hiring for two AI Literacy and Steward Analysts.
WHY CHOOSE US?
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
WHAT YOU NEED TO KNOW ABOUT THE JOB:
The Enterprise Data and Analytics (EDA) group supports almost every line of business at the American Red Cross. The Enterprise Data Governance group is expanding its focus on responsible AI governance. We are seeking an AI Literacy and Stewardship Analyst to lead initiatives that promote responsible, ethical, and effective use of artificial intelligence across the American Red Cross. This role combines educational outreach with governance, ensuring that employees not only understand how to use AI tools but also do so in alignment with organizational values, internal policies, and ethical use of AI.
The work location for this position is 100% virtual/work from home. While the position can be worked from anywhere in the United States, the preferred work hours are on an East Coast schedule.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
1. AI Literacy Development
2. AI Stewardship & Governance
SCOPE: Individual contributor role with limited supervision, applies subject matter expertise in AI content creation and understanding of Data and AI Governance.
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
WHAT YOU NEED TO KNOW ABOUT THE JOB:
The Enterprise Data and Analytics (EDA) group supports almost every line of business at the American Red Cross. The Enterprise Data Governance group is expanding its focus on responsible AI governance. We are seeking an AI Literacy and Stewardship Analyst to lead initiatives that promote responsible, ethical, and effective use of artificial intelligence across the American Red Cross. This role combines educational outreach with governance, ensuring that employees not only understand how to use AI tools but also do so in alignment with organizational values, internal policies, and ethical use of AI.
The work location for this position is 100% virtual/work from home. While the position can be worked from anywhere in the United States, the preferred work hours are on an East Coast schedule.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
1. AI Literacy Development
- Partner with the head of data and AI governance to develop an enterprise AI literacy framework.
- Create the content and design process for new and existing courses, ensuring alignment with instructional best practices, scope and sequence, and defined learning outcomes.
- Design creative, engaging, and accessible learning experiences tailored to diverse audiences and learning styles (e.g., interactive modules, videos, simulations).
- Design and deliver training programs, webinars, workshops, and resources to improve AI understanding across the Red Cross.
- Translate complex AI concepts into accessible language for non-technical audiences.
- Create Persona based AI Literacy curriculum.
- Evaluate and update educational content to reflect the latest AI policies and ethical use, tools, and risks.
- Evaluate learning outcomes using surveys, assessments, and performance metrics.
2. AI Stewardship & Governance
- Serve as a liaison between technical teams, legal/compliance, and business units to ensure responsible AI deployment.
- Monitor AI systems for ethical risks, bias, transparency, and accountability.
- Support the development and enforcement of AI governance frameworks, policies, and best practices.
- Champion a culture of ethical AI use and continuous learning
SCOPE: Individual contributor role with limited supervision, applies subject matter expertise in AI content creation and understanding of Data and AI Governance.
Note: Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.
WHAT YOU NEED TO SUCCEED (required/minimum qualifications):
- Education: Bachelor's degree required.
- Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.
Skills & Abilities:
- Comprehensive knowledge of instructional design, corporate training and change management.
- Familiarity of AI/ML concepts, Data/AI governance, AI tools, and ethical considerations.
- Significant experience with AI concepts and instructional design
- Knowledge of Data and AI governance and responsibilities of Data/AI Stewardship.
- Broad knowledge of current AI/ML tools
- Excellent verbal and written communication skills
- Ability to articulate analytical insights/complex findings in a clear and concise manner
- Ability to create surveys for feedback purposes.
- Understanding change management and SAFe agile concepts
- Experience working in an Agile environment preferred
- Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
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PAY INFORMATION:
The annual salary range for this position is $84K - $94K. We do not offer an annual bonus for this role.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**
This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 19 days a year; based on type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
- LI-EH1
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
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