Amazon E-Commerce Specialist

Who We’re Looking For:

We’re looking for a detail-oriented and results-driven Amazon E-commerce Specialist to strengthen our presence on Amazon and support our Shopify operations. The ideal candidate has hands-on experience with Amazon Seller Central, understands e-commerce growth levers, and thrives in a fast-paced, collaborative environment.

Key Responsibilities:

Amazon Marketplace Management

• Oversee daily operations of our Amazon storefront to ensure optimal product visibility and sales performance.
• Create, optimize, and manage product listings including titles, bullet points, descriptions, images, keywords, and backend search terms.
• Monitor product rankings, conversion rates, and inventory levels to implement data-driven strategies.
• Respond to customer reviews and feedback to uphold a high seller rating and ensure a positive buyer experience.

Order Fulfillment & Issue Resolution

• Troubleshoot fulfillment and shipping discrepancies in collaboration with internal logistics and customer service teams.
• Review and act on Amazon performance metrics (e.g., late shipment rate, order defect rate, stranded inventory).
• Monitor inventory health and address listing issues to maintain uninterrupted selling.

Performance Monitoring & Reporting

• Track and report on key performance indicators such as sales velocity, Buy Box performance, best sellers, and campaign ROI.
• Identify trends and opportunities for improvement; adjust strategies based on performance insights.
• Ensure compliance with Amazon’s policies to avoid account health risks or listing suspensions.

Promotions & Advertising

• Plan and execute Lightning Deals, coupons, and promotional campaigns to increase product visibility and drive sales.
• Support management with Amazon PPC campaign performance analysis and recommendations.
• Analyze results to inform future advertising and promotional decisions.

Secondary Responsibilities: Shopify Platform

Product Listing Support

• Maintain and update product listings on Shopify, ensuring consistency in descriptions, pricing, images, and product details.
• Collaborate with the product and marketing teams to support accurate and timely product launches.

Campaign & Promotion Support

• Assist in executing Shopify-based promotional activities, including seasonal campaigns and product highlights.

What You’ll Bring:

• 2+ years of experience managing Amazon Seller Central and Shopify stores.
• Proven success in Amazon listing creation, SEO, and optimization strategies.
• Strong analytical skills and familiarity with tools like Excel, Helium 10, and Jungle Scout.
• Ability to manage multiple priorities with strong organizational and time management skills.
• Excellent written and verbal communication skills.

Why Join Us?

• Collaborative and inclusive team environment
• Flexible hybrid work schedule
• Opportunities for career growth and skill development
• Comprehensive benefits package (medical, dental, vision)
• Generous paid time off and sick leave
• Free pair of sunglasses every month

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application Question(s):

• How many years of experience do you have managing Amazon Seller Central and Shopify stores?

Ability to Commute:

• Scottsdale, AZ 85260 (Required)

Work Location: Hybrid remote in Scottsdale, AZ 85260