Are you a multitasking pro who loves working with people, thrives in a fast-paced environment, and has a passion for delivering top-notch customer service? If you're ready to take the next step in your career, we have the perfect opportunity for you!
We’re seeking an Assistant BDC/Rental Manager who’s ready to take charge, support daily operations, and ensure every customer interaction is smooth, efficient, and memorable. This hybrid role blends business development, customer service, and rental coordination—making you a key player in both our sales and service departments.
Assistant BDC/Rental Manager Responsibilities
- Assist in managing incoming sales and service leads through phone, email, and online inquiries.
- Schedule appointments and follow up with potential customers to support the sales team.
- Help coordinate the rental vehicle fleet, ensuring vehicles are clean, available, and properly documented.
- Communicate effectively with service advisors, technicians, and customers to manage rental timelines and expectations.
- Track performance metrics and support daily reporting to ensure department goals are met.
- Step in to support the BDC Manager and Rental Manager as needed, keeping operations running smoothly.
Schedule: 4, 10 hour shifts
Assistant BDC/Rental Manager Benefits and Compensation
In addition to competitive pay, we’re proud to offer a comprehensive benefits package that supports your well-being and success:
- Health Insurance starting at under $100 per month.
- Dental, Vision, and Company-Paid Life Insurance.
- Employee Assistance Plan.
- 401(k) with Company Match.
- Paid Time Off that accrues from Day 1.
- An excellent menu of voluntary benefits.
- Employee pricing for you and your family on vehicles, parts, and service.
Assistant BDC/Rental Manager Skills and Qualifications
- A strong communicator who can easily connect with customers over the phone, online, and in person.
- Organized and detail-oriented, with the ability to manage multiple tasks, schedules, and vehicle availability with accuracy.
- A problem-solver who stays calm under pressure and keeps customer satisfaction a top priority.
- Tech-savvy and comfortable navigating CRM tools, scheduling software, and internal dealership systems.
- Customer-focused with a professional, positive attitude and a willingness to go the extra mile.
- Prior experience in a BDC, rental, or dealership setting is preferred but not required—we’ll provide training for the right candidate.
- Sales-minded and capable of identifying opportunities to assist the sales and service teams.
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
If you’re ready to take on a dynamic role that combines customer service, organization, and teamwork—we want to hear from you!
Apply today and help us keep our dealership running smoothly, one satisfied customer at a time.
