Responsible for overseeing the assigned location’s member service and teller department, focusing on ways to promote operational proficiencies resulting in positive member experiences, adherence to credit union policies and procedures, monitoring new loan production and new member acquisition of the assigned location while mitigating member attrition, supports and assists marketing department with credit union events and campaigns. Required to perform additional Branch Manager’s duties and responsibilities as needed.
· Performs necessary managerial functions to manage personnel effectively and efficiently
· Monitors daily teller and member service branch functions for accuracy and proper personnel coverage, provides support for overrides, corrections, and compliance for all staff
· Enforces and practices satisfactory attendance and punctuality
· Manages the security and safety of the branch in the absence of the Branch Manager
· Handles the computer functions relating to account opening, account maintenance and all other functions
· Identifies problems and potential ones and takes corrective action to resolve them, informing Branch Manager/Management as necessary
· Performs all duties and responsibilities in a timely and effective manner in accordance with established policies and procedures and ensures compliance with company policies and federal regulations
· Stays up to date in lending procedures and policies as required
· Assists on teller line or in member services when necessary and processes and approves loan requests up to their assigned limit
· Solicits and processes requests for loans, including loan enhancing products, including GAP, extended warranty policies, and payment protection, and approves loan requests up to their assigned limit
· Opens credit union accounts, accepts wire transfer requests, processes payroll deduction requests, prepares reports requested by Branch Manager, and makes recommendations to management
· Employee’s responsibilities regarding BSA – OFAC – AML – CTR laws, rules, and regulations:
o Attain and maintain acceptable level of knowledge of laws, rules and regulations including all updates and changes
o Complete and accurately submit all necessary forms required by the laws, rules, and regulations
o Complete all steps required in laws, rules, and regulations
All other duties as assigned by Management
Job Type: Full-time
Pay: $19.21 - $28.81 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
Work Location: In person
