Assistant Director of Security - Manchester, NH

Assistant Director of Security - Manchester, NH

HELP MAKE YOUR WORLD A SAFER PLACE!

Securitas is hiring immediately for an Assistant Director of Security to support our Director of Security and security team in keeping our clients safe in Manchester, NH!

Pay: Salaried position, equivalent to $21.82/hr

Schedule: Sunday 10 am - 6 pm, Monday - Thursday 3 pm - 11 pm

Responsibilities include:

• Under the direction of the Account Manager, this position assists with the coordination of all aspects of executing our security contract at the assigned location, including assigning work tasks to Security Officers and directing their work throughout the day
• First direct supervisory contact for Shift Supervisors or Security Officers, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training
• Responsible for evaluating the work performance of Security Officers and making recommendations regarding assignments
• Responsible for making sure that all post and training information is being properly maintained and updated, and that the work site is being properly maintained, cleaned and organized
• Assists the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made.   This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
• Oversees all reports, logs and instructions for the Security Department. Distributes communications and other information to Security Officers at post as directed
• Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests
• Responds to minor incidents (internal to Security Officers and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner
• Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Site Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, District Manager or HR Department
• Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch HR management)
• Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Site Supervisor, or District Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support
• May occasionally perform Security Officer job duties on an as-needed basis by standing post, but under no circumstances to exceed more than 50% of time in any given workweek

QUALIFICATIONS:  To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or experience required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum high school diploma or equivalent required. Some college education or business classes desirable!
• Minimum 3 – 5 years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military is strongly preferred.  Experience in scheduling, operations or other functions of security industry a plus
• Ability to obtain a NH Guard Card (includes a $40 application fee) - we will assist you in applying for this upon accepting an offer of employment! You must keep your Guard Card on your person at all times, and properly maintain an active license status as needed
• Must possess a valid Driver’s License with at least one year of driving experience with a clean driving record
• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.  Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required
• Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of Microsoft Office software and email a considerable plus
• Professional, articulate and able to use good independent judgment and discretion
• Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently
• Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required
• Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response

Whether you are just starting your career or in retirement Securitas is a GREAT choice!

Benefits you receive for working with us!

-Advancement opportunities – Securitas always strives to promote from within!
-College Certificate programs
-Vacation pay
-Free Uniforms
-Weekly Paychecks
-Discounts on Cell Phone Plans
-Discounts with Automobile Companies
-Discounts on Appliances, Travel, and so much more!
-Access to Dave Ramsey’s Smart Dollar Program

We help make your world a safer place. 

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. 

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions. 

Are you interested in being part of our Team? 

·           Apply quickly and efficiently online  

·           Interview from the convenience of your own home 

·           Weekly pay  

·           Competitive benefits  

·           Flexible schedules  

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide. 

 See a different world. 

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

#NorthernNE

#NNEMallSecurity