Additional Information: This hotel is owned and operated by an independent franchisee, Sunridge Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job reference: 000414
Salary: $80,000-$85,000
Department: Property Leadership
Location: Courtyard by Marriott Sedona (4105 W State Rte 89A Sedona, AZ)
Division: Sunridge Hotel Group
Hours Per Week: 40
Assistant General Manager
The Assistant General Manager is responsible for overseeing daily hotel operations, including front desk, housekeeping, maintenance, and guest services, to ensure a clean, safe, and welcoming environment. This role manages staffing, training, budgeting, and cost controls while driving guest satisfaction and team performance. Serving as a hands-on leader, the Front Office Manager/Assistant Manager resolves guest concerns, maintains brand standards, and supports the General Manager in achieving operational and financial goals. Weekend and evening coverage as Manager on Duty is required.
What You’ll Do:
- Oversee hotel operations including Housekeeping, Laundry, Maintenance, Guest Services, and Food & Beverage.
- Schedule and adjust staffing based on occupancy forecasts.
- Supervise daily activities of hotel staff and ensure service standards are met.
- Monitor guest feedback, resolve concerns, and follow up directly with guests when needed.
- Conduct regular room inspections and oversee preventative maintenance.
- Manage inventories, purchasing, and cost controls for supplies and equipment.
- Provide training, coaching, and performance counseling to team members.
- Maintain safe working conditions and ensure staff follow safety policies.
- Monitor departmental budgets, payroll, and operating costs.
- Prepare daily reports including AM/PM checklists, room discrepancies, and inspection forms.
- Lead and motivate staff through effective communication, meetings, and recognition.
- Ensure compliance with hotel policies, procedures, grooming, and dress standards.
- Serve as Manager on Duty, including required weekend and evening shifts.
About You:
- Strong leadership and communication skills with a proven ability to build positive team environments.
- Experience managing hotel operations, staff scheduling, and guest services.
- Skilled in budgeting, financial reporting, and cost controls.
- Detail-oriented with a focus on cleanliness, safety, and guest satisfaction.
- Comfortable handling guest concerns and resolving issues with professionalism.
- Flexible and reliable, with the ability to work weekends and evenings when needed.
- Passionate about hospitality and delivering exceptional service.
About Us:
Sunridge Hotel Group is a hospitality management and development company based in Mesa, AZ. Since our first Marriott development in 1999, we’ve received multiple industry accolades including Marriott’s “Best Opening,” “Guest Satisfaction Excellence,” and “Partnership Circle” awards.
At Sunridge, we believe our success is driven by exceptional people. We foster a culture of service, professionalism, and career growth. You’ll join a supportive team where your leadership will truly make a difference.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This company is an equal opportunity employer.
frnch1
Job Details
Job title
Assistant General Manager
Position Type
Full Time
Job ID
25134391
Additional Info
Career area
Property Leadership
Location(s)
Courtyard Sedona
Beware of recruiting scams. Marriott maintains a ‘no fees’ recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
Please visit our website to apply.
Report job
