Assistant Leasing Manager

Opportunity to work at one of Lafayette's top apartment communities. Pay starts at $17-$20 an hour. The Position is full-time and would be 40 hours a week. Employees are eligible to get commissions (monthly) and bonus' (year around). Must be willing to work in a Saturday rotation (Saturday hours are 9:30am-3pm). When you work a Saturday, you get another day during the week off. We are closed on Sundays.

The purpose of this job description is to communicate the responsibilities and duties associated with the position of ASSISTANT MANAGER. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.

Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.

It is imperative that you review these duties, skills and physical requirements closely and that you understand that by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.

JOB BRIEF: The Assistant Manager is to assist the Manager in effectively managing the assigned property. In the Manager's absence, the Assistant Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the Property Supervisor and the Property Owner. In addition, the Assistant Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.

WAGE/HOUR STATUS

Exempt (ineligible for overtime)

DUTIES AND RESPONSIBILITIES

· Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to apartments.

INCOME COLLECTION

· Maintains accurate resident records. Updates on a daily basis all rents, deposits and application fees received by residents. Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos).

· Deposits all receipts prior to bank close each day.

RESIDENT RELATIONS

· Maintains positive customer relations attitude.

· Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.

MARKETING

· Must be knowledgeable of all phases of leasing and resident retention.

· Works with lease renewals each month.

· Greets prospective clients, shows community and performs leasing duties as needed.

· Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.

· Maintains awareness of local market conditions and trends. Contributes ideas to Manager for marketing property and improving resident satisfaction.

ADMINISTRATIVE

· Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the Manager.

· Organizes and files all applicable reports, leases and paperwork.

· Proofreads all lease paperwork and processes move-ins and move-outs.

· Processes all security deposit move-out reports.

· Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed.

GENERAL

· Performs any additional duties assigned by Manager or Property Supervisor.

QUALIFICATIONS

Position requires at least 1 year experience in property management. Must have basic computer knowledge and type 40 wpm.

Computer Skills: Word Processing/On-Site Rental System

(Must be proficient with a calculator.)

Office Equipment: Calculator, typewriter, copy machine, fax machine, telephone, key machine.

Work Hours: Minimum 40 hours per week with flexible work week.

PHYSICAL REQUIREMENTS

· Stand and walk or sit alternatively depending on specific needs of the day. Estimate 50% of time is spent on feet and 50% sitting at desk.

· Have occasional need (1% to 33% of the time) to perform the following physical activities:

Bend/Stoop/Squat Pick up litter, filing

Climb Stairs Show and inspect property

Push or Pull Inspect and show property, open and close doors, cabinets

Reach Above Shoulder Inspect property, store/retrieve supplies

· Have frequent need (1% to 33% of the time) to perform standing and walking activities related to inspecting and presenting property.

· Constant need (66% to 100% of time) to perform the following physical activities:

Writing/Typing Corporate, inter-office, resident communications

Grasping/Turning Telephone, doorknob use

Finger Dexterity Operation of office equipment

· Lifting/Carrying (paperwork, deliveries, files, miscellaneous):

Over 25 lbs. Rare need (less than 1% of the time)

20 lbs. - 25 lbs. Occasional need (1% to 33% of the time)

Less than 20 lbs. Frequent need (33% to 66% of the time)

Under 10 lbs. Constant need (66% to 100% of the time)

VISION REQUIREMENTS

· Constant need (66% to 100% of the time) to complete forms, read and review reports, wide variety of correspondence, view computer screen. Frequent need to see small detail and view computer screens.

· Frequent need (33% to 66% of the time) to see things clearly beyond arm's reach (inspecting property, neighborhood surveys).

HEARING REQUIREMENTS

· Constant need (66% to 100% of the time) to communicate over telephone and in person with vendors, Corporate Office staff, and residents.

SPEAKING REQUIREMENTS

· Constant need (66% to 100% of the time) to communicate over telephone and in person.

MENTAL/EMOTIONAL REQUIREMENTS

· Must be able to work in a fast-paced and customer service oriented environment.

· Performs duties under pressure and meet deadlines in a timely manner.

· Works as part of a team, as well as complete assignments independently.

· Takes instructions from supervisors.

· Exercises problem-solving skills.

· Interacts with co-workers, supervisors, guests and the public in a professional

and pleasant manner.

DRIVING/TRAVELING REQUIREMENTS

· Frequent need (33% to 66% of the time) to utilize personal transportation to inspect apartment property and surrounding neighborhood, make trips to the bank and also visit the Corporate Office.

· Must have valid driver's license and automobile insurance.

WORKING ENVIRONMENT

· Indoors (66% to 100% of the time); frequently outdoors, all conditions (33% to 66% of the time).

· Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (less than 10%).

REASONING DEVELOPMENT

· HIGH. Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Must effectively convey ideas, images and goals to a diverse group of personalities.

SAFETY RESPONSIBILITIES

· Must learn and comply with all company safety rules.

· Must use appropriate safety equipment at all times.

· Must immediately report all unsafe conditions to supervisors.

· Must be familiar with all safety features of equipment, machinery, or materials

encompassed by job duties; and must check with supervisor if there is a question

as to the safe procedures to be used for any job function.

· Must check with supervisor if there is a question as to the safe procedure to be

used for any job function.

SKILL TESTING

· Assistant Manager must have good skills in spelling and math.

ADDITIONAL REQUIREMENTS

· Employees must fulfill the performance standards of this position and comply with

policies, rules and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing) to employees.

· This job description is intended to describe the general nature and work

responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other company officials.

· This job description does not constitute an employment contract between the

company and any employee.

· The job responsibilities of this position may include cross-training in other

functions or positions to ensure satisfactory operation of the department or work area.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Rotating weekends

Work Location: In person