Job Overview
We are seeking a motivated and dynamic Assistant Manager to join our team. The ideal candidate will play a crucial role in supporting the daily operations of our establishment while ensuring exceptional customer service and employee engagement. This position requires strong leadership skills, effective communication, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Assist the Manager in overseeing daily operations and ensuring compliance with company policies.
- Provide outstanding customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience.
- Train and orient new employees on company procedures, customer service standards, and operational tasks.
- Manage cash handling processes, including cash register operations and payroll management.
- Support retail sales initiatives by promoting products and services to enhance customer engagement.
- Maintain inventory levels and assist with stock management to ensure product availability.
- Demonstrate effective time management skills to prioritize tasks and meet deadlines.
- Negotiate with vendors or suppliers as needed to secure favorable terms for the business.
- Uphold phone etiquette standards when communicating with customers or vendors over the phone.
Qualifications
- Proven experience in a retail or customer service environment is preferred.
- Strong customer service skills with a focus on creating positive experiences for customers.
- Familiarity with cash handling procedures and experience operating cash registers.
- Excellent time management skills to handle multiple responsibilities effectively.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Multilingual abilities are a plus, enhancing communication with diverse customers.
- Strong organizational skills with attention to detail in all aspects of work.
- Ability to work collaboratively within a team while also demonstrating leadership capabilities.
- Flexibility to adapt to changing priorities and work schedules as needed.
Join us as we strive for excellence in service delivery while fostering a supportive work environment!
Job Type: Full-time
Pay: $3,390.00 - $4,481.00 per month
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
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