Assistant Manager

About us

We offer a professional. friendly and fast paced environment for a person who enjoys working with customers and delivering excellent service.

Our work environment includes:

• Growth opportunities
• On-the-job training
• Company perks
• Flexible working hours

• Motivate, train and develop all center associates, focusing on excellent customer service, customer engagement, and sales functions.
• Deliver exceptional customer service through customer engagement and quality product delivery.
• Be knowledgeable of products and services offered and properly promote them to customers
• Process and document damaged shipments, late and lost package claims.
• Assist the Center Manager with the upkeep of center imaging, impact zones and display areas.
• Assist the Center Manager in all areas of inventory control, ordering, and maintaining stock and vendor relationships.
• Ensure that all center associates maintain a professional, well-groomed appearance according to TUPSS standards at all times.
• Assist the Center Manager in planning, preparing and conducting meetings, developing incentive programs and other associate related activities.
• Proactively handle customer complaints and resolve customer issues.
• Accurately perform daily close out procedures, general ledger administration, bank deposits and other accounting functions in accordance with Company policy and procedure.
• Efficiently use the computer systems in support of communication, reporting and other business requirements.
• General housekeeping duties.
• Other duties as assigned

Education and/or Experience:
1– 3 years of customer service experience in a retail or restaurant environment. Experience in leading or managing a team is highly desirable. POS and computer experience is highly desirable.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 8 hour shift
• Day shift

Application Question(s):

• Saturday availability

Experience:

• Customer service: 2 years (Required)

License/Certification:

• Certified Notary Public (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Orangevale, CA 95662 (Required)

Ability to Relocate:

• Orangevale, CA 95662: Relocate before starting work (Required)

Work Location: In person