Assistant Program Supervisor-CWPSS

Salary Range: $1,732.84 - $1,896.54 bi-weekly. Salary reflects steps 1-5 of an 11-step pay schedule. The starting salary will be determined based on the applicant’s education and relevant experience.

Position Summary: The Assistant Child Welfare Prevention and Support Services (CWPSS) Program Supervisor at Yellowstone Boys and Girls Ranch plays a key leadership role in delivering child welfare prevention and support services. As an integral member of the Leadership Team, they collaborate with other leaders to uphold the mission and values of the organization while ensuring program effectiveness. The Assistant CWPSS Program Supervisor is responsible for driving strategic initiatives, maintaining compliance with established goals, and serving as a primary liaison with internal and external agencies and partners.

Supervisory Responsibilities: Provides leadership and supervision to assigned employees as outlined in the supervisor duties below.

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Plans and directs work, ensuring that work schedules are adhered to and assigning specific duties to subordinate staff.
• Responsible for interviewing, hiring, onboarding, and training employees. Conducts staff evaluations, job performance management (including coaching/counseling), and corrective action.
• Responsible for ensuring appropriate staff training and education programs are provided. Schedule and conduct regular staff meetings.
• Demonstrates effective management of a team toward achievement of goals, including appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Daily and Monthly Responsibilities:

• Program Oversight & Service Delivery: Assist the CWPSS Program Supervisor in providing leadership and oversight of CWPSS services and staff to ensure high-quality service delivery. Offer direct CWPSS services to families as needed and/or assigned by the supervisor.
• Family Support & Case Management: Assist families through structured, goal-oriented meetings, providing educational, emotional, and community support. Conduct risk assessments and uphold confidentiality to foster healthy relationships that promote family stability and reunification.
• Compliance & Documentation: Assist the CWPSS Program Supervisor to assure accurate and timely documentation in accordance with COA standards, Montana ARM regulations, contractual obligations, and YBGR policies. Ensure adherence to legal and ethical guidelines in all service areas.
• Collaboration & Advocacy: Act as a primary liaison with external agencies, service providers, and community partners to coordinate resources and advocate for families’ needs. Strengthen partnerships to enhance service effectiveness.
• Program Development & Quality Assurance: Contribute to the continuous improvement of CWPSS services by evaluating program effectiveness, implementing best practices, and supporting strategic initiatives aligned with YBGR’s mission and values.
• Crisis Intervention & Problem-Solving: Provide guidance and support in crisis situations, assisting staff and families in developing effective solutions to challenges while ensuring child safety and well-being.
• Contribute to the strategic goals and outcomes of the agency as measured by the development and achievement of individual, departmental, and organizational goals and outcomes. Participate in Performance Quality Improvement (PQI) goals of the organization individually and as a team member.
• Deal constructively and helpfully with all other members of the organization.
• Fully support and model the mission and values of YBGR.
• Adhere to all policies, systems, safety requirements, and procedures of the organization.
• Take the initiative to identify problems and seek out solutions.
• Be a professional representative of the organization to those outside it.
• Participate and engage in monthly supervision/coaching meetings with the supervisor.
• Be aware of the cultural and socioeconomic characteristics of persons served.
• Participate in required training as appropriate to the position and beneficial to YBGR.
• Other duties as assigned.

Required Qualifications:

• 21 years old or older
• Criminal / Child Abuse Clearance: Must pass criminal record and child abuse registry background check as required by the State of Montana.
• Education: Bachelor’s degree in human services related field of study from an accredited university. A combination of previous professional experience and formal education from an accredited university may be considered in lieu of degree.
• Knowledge of Child Welfare Services: In-depth understanding of child welfare prevention, family support services, risk assessment, and case management best practices. Familiarity with Montana ARM regulations, COA standards, and relevant policies.

Required Abilities/Skills

• Leadership & Supervision: Strong ability to lead, mentor, and support staff while fostering a positive and collaborative team environment. Experience in staff supervision, performance management, and professional development.
• Communication & Interpersonal Skills: Excellent verbal and written communication skills, with the ability to engage effectively with families, staff, external agencies, and community partners. Strong ability to build trusting relationships and advocate for families.
• Problem-Solving & Decision-Making: Strong critical thinking and problem-solving skills to address challenges, support families in crisis, and guide staff in complex situations while ensuring child safety and well-being.
• Organizational & Time Management Skills: Ability to manage multiple responsibilities, meet deadlines, and maintain accurate documentation while ensuring compliance with policies and regulations.
• Cultural Competency & Sensitivity: Commitment to diversity, equity, and inclusion, with the ability to work effectively with individuals from various backgrounds and life experiences.
• Collaboration & Partnership Development: Skilled in building and maintaining relationships with external agencies, community organizations, and service providers to enhance program effectiveness.
• Demonstrate being self-motivated, self-disciplined, and diligent with forward thinking.
• Demonstrate the ability to think of their team over self and define success collectively rather than individually.
• The ability to effectively interact and communicate with others. These skills are essential for building and maintaining relationships, collaborating with colleagues, resolving conflicts, and navigating various social situations.
• Demonstrate the following values.
  • Faith - is being sure of successfully achieving our mission, based upon our trust in a loving creator.
  • Integrity - doing what is right, putting the needs of others above your own, and living by the highest values.
  • Relationship - being committed to one another in a mutually respectful, dignified, healthy, and honoring manner.
  • Stewardship is the use of any resource or talent entrusted to YBGR to fulfill the mission and values.
• Willingness and ability to obtain certification in First Aid/CPR and Violence Intervention Prevention.

Physical/Environmental Demands & Requirements:

• Work environment: This position will generally work indoors in a climate-controlled environment but occasionally will work in an outdoor environment where they may not be protected from weather conditions.
• Will occasionally be required to remain in a stationary position for an extended period of time while performing administrative duties.
• Will frequently operate computer, keyboard, and other office equipment.
• Consistently needs to move about inside building, outside to include uneven terrain, changes in elevation, and frequently change body position from and to standing, kneeling, sitting, and prone.
• Occasionally will be required to assist in the physical restraint of a youth (50-300lbs) who is a safety risk to themselves or others.
• The person in this position will constantly communicate with clients, their treatment team, and others. Must be able to communicate accurate information and accurately understand information communicated by those individuals.
• Must be able to perceive, recognize, and observe client’s behavior to include non-verbal cues expressed by the client.
• Travel to other locations may be required as needed to meet with employees, clients, families, and other stakeholders. This may involve the use of a personal vehicle and may include transporting