Southern Tide, LLC
Islamorada, FL
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At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service.
We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts!
Crew Position:
Southern Tide is looking for a full time Assistant Store Manager for their Islamorada location. This position is eligible for Southern Tide's complete benefit package including medical, dental, vision, 401K, product discount and more!
The Southern Tide Assistant Store Manager is responsible for supporting the store manager in the execution of the store strategy to achieve performance goals, leading others by teaching and coaching store staff to cultivate a high performing team to deliver a best-in-class experience to our customers. The Assistant Store Manager is a role model for creating exceptional customer experiences and is responsible for driving the business forward within his/her store. Responsibilities include:
- In partnership with the store manager ensure the store is on target to achieve financial targets through monitoring and improvement in the measurable statistics that drive the business. Monitor team sales targets and other metrics and provide feedback and analysis to the store manager.
- In partnership with the store manager, manage store people resources to maximize sales, traffic flow, floor coverage and customer engagement; adjust schedules as necessary.
- Lead by example and model behavior that reflects the company’s core values. Appropriately manage conflict and take ownership for your part in the team dynamic.
- Model and supervise the selling environment, providing consistent coaching on sales, product and staff training in order to ensure the highest level of customer service and sales.
- Partner with the store manager to execute effective store communications, ensuring that staff is involved and updated.
- In partnership with the store manager, take ownership for maintaining the Southern Tide aesthetic across all touch points including associate presentation, dress, visual standards, maintenance and merchandising to create a fully branded environment.
- Assist in recruitment, selection and on-boarding of store staff.
- Train, guide and coach staff on selling and service skills, driving them to create transformational customer experiences and exceed sales targets.
- Ensure visual merchandising and maintenance standards are met at all times.
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Consistently adhere to all operational policies and procedures:
- Take ownership for accuracy of information entered in POS and other technology as required.
- Make bank deposits
- Open and close store and/or registers
- Lead team in handling of merchandise receipts and transfers quickly and accurately.
- Lead team in the visual merchandising of sales floor.
- Understand, execute and train all cash handling and reporting functions
- Enforce people policies and ensure accurate and timely processing of employee paperwork (including but not limited to payroll & time/attendance, employee changes & employee discipline).
- Protect company assets by adhering to all loss prevention and operational policies & procedures.
- Ensure safety of employees and customers. Communicate concerns to Store Manager or Human Resources.
- Perform other duties as required that are necessary to support the business
QUALIFICATIONS:
- You have a high school diploma or equivalent. Bachelor’s degree with a focus in Business and/or Merchandising preferred
- You have 4+ years retail experience with a minimum of two years retail store supervisory/management experience.
- You have solid computer skills-proficient in Outlook, Excel and Word
- You have basic retail math skills
- You have experience/exposure with POS systems, and merchandising and retail visual concepts
- You have excellent leadership and organizational skills
- You have the ability to interpret policies and procedures to resolve customer and employee issues
- You have solid analytical and problem-solving skills
- You have excellent communication skills, both written and oral, and excellent time management skills
ADDITIONAL REQUIREMENTS:
- Lift and/or move up to approximately 50 pounds frequently
- Bending/stooping/kneeling required – frequently
- Climbing ladders – occasionally
- Routine standing for duration of shift (up to 8 hours)
- Ability to work varied hours and days including nights, weekends and holidays as needed
This Company is an equal opportunity employer and does not discriminate against qualified applicants based on based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.
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