Associate Client Manager, Employee Health & Benefits
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Associate Client Manager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As an Associate Client Manager on our Employee Health & Benefits team, you'll provide client service by resolving claims, billing, and eligibility issues. You'll work collaboratively with the Strategic team on larger accounts, ensuring timelines and deliverables are met and service issues are addressed promptly. You'll also support the development of client benefit packages and marketing strategies.
Your routine tasks include coordinating with the Client Manager, Strategic, and Consultants on client strategies, maintaining project trackers, and building positive relationships with HR, Benefits, and Payroll. You'll run benchmarking reports, ensure accurate data entry, and guide support teams in preparing coverage proposals, including cost and benefit analyses.
You'll assist with preparing client presentations, formatting agendas, and handling some content and printing. Additionally, you'll request and review plan documents and contracts from carriers, saving these in the client folder and working with Compliance as needed.
You’ll gather necessary documents like census data, risk forms, and invoices for RFPs, and with guidance, complete RFP forms to initiate the process. Lastly, you'll help coordinate or prepare materials for Open Enrollment.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- High school diploma or equivalent required. Bachelor's Degree or equivalent work experience preferred.
- Minimum 2-3 years of experience in Employee Benefits or Human Resources required. Basic knowledge of employee benefit markets and compliance required.
- Proficient knowledge of Microsoft Outlook, Word, Excel and PowerPoint
- Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply:
- Life & Health License or ability to obtain within 90 days
We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work – a minimum of 3 day in office
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check out our website or flip through our recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
- https://www.instagram.com/lifeatmma/
- https://www.facebook.com/LifeatMMA
- https://twitter.com/marsh_mma
- https://www.linkedin.com/company/marsh-mclennan-agency/
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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