Audiology Technician/Assistant
Why Should You Apply:
● You are passionate about making a difference in people’s lives
● Excellent Team focused environment and growth opportunities
● Hands on training provided to set you up for success
● You have the opportunity to interact with wonderful patients
This is a friendly and fun private practice to build your career. We work together as a team to create an environment that makes people comfortable, for both patients and employees! You will find your opinions and suggestions are valued as we grow together. The right candidate is naturally self-driven and is excited for potential growth and expansion. They will be comfortable working independently and as part of a team.
The Company: The Audiology Method
At The Audiology Method, we take the time to understand the needs and perspective of our patients so we can offer expert, personalized guidance and empower them to make informed decisions about their hearing health. We are there to support our patient’s journey to better hearing with compassion, dignity, and hope. Using evidence-based best practices and the latest in hearing aid technology, we aim to improve not only our patient’s hearing but also their overall quality of life. They receive attentive care from our team every step of the way. We take person centered care seriously while not taking ourselves too seriously, we love what we do and love to have fun doing it!
JOB FUNCTIONS:
Patient Care & Experience
● Handle timely and empathetic responses to patient texts, calls, and emails on behalf of providers—with a goal of not just replying, but resolving
● Deliver an exceptional, compassionate patient experience Hearing Aid Related Tasks
● Send out hearing aids, track order, check function, and coordinate timely delivery to patients with Audiologist supervision
● As allowed by state law, perform routine cleaning of hearing aids
● Perform hearing aid orientation, including basic care and use of the hearing aid
● Demonstrate and sell Assistive Listening Devices
● Maintain hearing aid supplies and order as needed
Rooming Patients
● Prepare rooms for patients according to procedure, to include equipment needed and cleaning per infection control protocol
● Shut down all equipment in the hearing aid booth, fitting room, lab and diagnostics room, and verify all rooms are clean at the end of the day
Marketing & Growth Support
● Support physician and community outreach, marketing collateral, and social media
● Pull mailing lists, order materials, prep for events, and scheduling
● Assist with event logistics such as ordering food/drinks, reserving venues, preparing materials, etc.
Miscellaneous Duties
● Perform front office duties on an as needed basis
● Assist with marketing activities
● Assist patients with exchanges or returns as needed
● Manage inventory
● Provide excellent customer service and maintain good public relations
● Perform all other miscellaneous duties as assigned
In addition to professional responsibilities, the Audiologist Tech/Assistant will be part of a team engaging in marketing outreach and growing positive relationships with colleagues, vendors, fellow healthcare practitioners, and community organizations.
QUALIFICATIONS:
● High school diploma or GED, prefer some college coursework in speech and/or hearing sciences
● One-year experience in a healthcare environment preferred
● Excellent interpersonal skills that allow effective working relationships with a diverse patient, colleague, and vendor population. This includes listening, sales, and problem- solving skills
● Strong keyboard/computer experience
● Must be able to organize time and prioritize numerous duties within strict deadlines
● Must be able to travel outside the state for professional development opportunities as required by the practice
● Eyesight and dexterity must be adequate to see and manipulate small parts and print with or without magnification or assistive tools
● Requires the ability to deal with numerous interruptions
● Must be detail oriented
Job Type: Full-time, Onsite
Pay Rate: This position starting pay can range considerably depending on prior work experience and licensure/certification. The pay range could start at $19-23/hour or more.
Office Hours: Monday to Thursday 7:45AM to 5:00 PM, Friday 7:45 AM to 2:30 PM
Benefits included with full-time employment:
● Health insurance
● Retirement plan
● Paid time off/ Holiday pay
● Specialized Training, Coaching, and Mentorship
If you are looking to become part of a team in a positive, patient-centered environment, we encourage you to APPLY TODAY!
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Language:
- English (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Centennial, CO (Required)
Work Location: In person
