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Automated Systems Technician

San Bernardino County
$52,790 - $72,592 a year
California
Full time
3 weeks ago

The Job

APPLY NOW FOR IMMEDIATE CONSIDERATION!

San Bernardino County
is accepting applications for Automated Systems Technicians, who maintain desktop PCs, local/wide area networks, and a variety of hardware and software. Typical duties include installing, maintaining, configuring, and replacing desktop PCs, printers, software, and user accounts.

Current vacancies exist throughout multiple departments with San Bernardino County. The eligible list from this recruitment may be used to fill current and future vacancies throughout the County.

For more detailed information, view the Automated Systems Technician job description.

The eligible list may also be used to fill vacancies with the County Special Districts and Fire Protection District. The Fire Protection Department and Special Districts Department are separate entities from the County of San Bernardino, and as such, compensation and benefits for their positions are set forth in a different compensation plan. The salary for Automated Systems Technician at Special Districts and Fire Protection District is $52,312- $35,816 annually (N26); for more information, view the Benefits Summary for the Non-Represented Unit .

EXCELLENT BENEFITS!

Health Benefits
Paid Time Off
Retirement

  • Medical and Dental: Family Coverage
  • Vision: Employee Coverage
  • Premium Subsidies to offset health costs
  • Flexible Spending Account (FSA): Pre-tax account for qualified healthcare expenses
  • Up to 14 weeks accruable vacation with cash-out option
  • 11 days accruable sick leave
  • 15 paid holidays
  • Perfect attendance leave
  • Flexible work schedules (in some departments)
  • Generous Pension
  • Retirement reciprocity may be available
  • 457(b) Deferred Compensation Plan
  • Retirement Medical Trust


DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan -Short & Long Term Disability - Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement


For additional information review the Benefits Summary for the Technical & Inspection Unit

To view additional details, explore the Teamster MOU



CONDITIONS OF EMPLOYMENT

Pre-Employment Process:
Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Shift: Some positions require availability for night and swing shifts, weekends, and on-call, including holidays and in support of 24-hour facilities, as needed. The Department of Public Works will require availability in support of extended business hours at Solid Waste facilities, as needed.

Sponsorship:
San Bernardino County is unable to consider candidates who require Visa sponsorship at this time or in the future. Candidates must be able to present their legal right to work in United States.
Environment: Arrowhead Regional Medical Center incumbents will be required to work inside and near patient care areas.

Minimum Requirements

Eligible candidates must meet ONE of the below qualifying options.

OPTION 1

EXPERIENCE:
Six (6) months of full-time equivalent experience in a customer service environment providing IT technical support for computerized systems.

EDUCATION:
Fifteen (15) semester or twenty-three (23) quarter units of completed post-high school level coursework from an accredited college and university in information technology, computer sciences, or closely related field. OR Comp TIA: A+, Network +, Security +, MCSE, CCNA or comparable certificate.

OPTION 2

EXPERIENCE:
Current San Bernardino County PSE/WEX/Intern performing related duties to an Automated Systems Technician with an Associate's Degree in information technology, computer sciences, or closely related field (or equivalent).

SUBSTITUTION OPTIONS

EXPERIENCE:
Six (6) months of additional qualifying experience may substitute for the required education or certification.

EDUCATION:
A completed Bachelor's Degree from an accredited college and university in information technology, computer sciences, or closely related field may substitute for the required six (6) months of qualifying experience.

Desired Qualifications

Ideal candidates will have the following:

  • Excellent customer service and communication skills
  • Advanced technical skills with PCs, smart devices, and printers
  • Technical experience with MS Office Suite; Windows Desktop Platform; physical and wireless networked systems

Selection Process

There will be a mandatory online assessment of knowledge and skills which may consist questions in the following areas:
  • Computer Concepts
  • Networking Concepts
  • Interpersonal Skills
Qualified candidates will be sent an email inviting them to take the online assessment. Please be sure to check your emails frequently for further notification.

Application Procedure:
Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Information (Download PDF).

For more important details, review the Applicant Information and County Employment Process

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