Campbell Marketing & Communications is a dynamic and fast-paced agency specializing in public relations, communications, social media, marketing and event management. We offer a vibrant and collaborative work environment where you will have the opportunity to work on exciting projects with industry leaders.
General Summary
Campbell Marketing is looking for an Automotive E-Commerce Associate to join our team. The ideal candidate will have a strong knowledge of Ford Mustang and other Ford performance vehicles, is very familiar with automotive-based e-commerce, has strong marketing knowledge and possesses a friendly demeanor. Experience must include knowledge of e-commerce trends, promotion and sales growth. Shopify experience is a plus.
Our Automotive E-Commerce Associate will manage an online store—process and fulfill weekly orders while communicating with customers—update and maintain the website, launch and promote new products, and strategize to increase sales.
Principle Duties and Responsibilities
- Oversee online sales on FordShowParts.com. Develop and implement strategies to increase online sales and improve the customer experience.
- Respond to customer inquiries via email, phone and chat
- Fulfill weekly orders and manage product
- Create and execute website promotion and advertising plans
- Analyze data to drive revenue growth and understand trends
- Adhere to ISO 9001, ISO 14001 and all other company policies, procedures and processes
Additional Duties May Include
- Assist account staff with research, planning and implementation of client activities & projects
- Event support
Knowledge, Skills and Abilities Required
- Degree in marketing, e-business or related field
- High proficiency in e-commerce platforms and data reporting/analysis tools
- Strong understanding of digital sales and marketing strategies
- Knowledge of e-business practices and communications
- Very strong interpersonal (verbal and written) skills
- Familiarity with Microsoft Office
- Demonstrated ability to work in a team environment
- May require light travel (four times/year). May require occasional weekend/evening hours and some all-day, in-person attendance at outdoor, on-site event locations, like a racetrack.
Additional Valuable Knowledge, Skills and Abilities
- Web design
- Shopify experience
- Strong computer skills
Company Culture
- Detail-oriented: quality and precision-focused
- Innovative: innovative and risk-taking
- Stable: traditional, stable, strong processes
- Outcome-oriented: results-focused with strong performance culture
- People-oriented: supportive and fairness-focused
- Inclusive: welcomes diversity of thoughts, experiences and expressions
- Team-oriented: cooperative and collaborative
Additional Information
- The company is currently working on a hybrid basis requiring two (2) days onsite and remaining days remote, though this position may require more than two days onsite some weeks, depending on sales and fulfillment.
- A valid driver’s license and clear driving record are required.
- This is a U.S. based/Michigan-based position. Sponsorship is not available for this role.
Campbell Marketing & Communications is an Equal Opportunity Employer committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
