Responsibilities
About the team: The USDS Global E-Commerce Quality & Engineering Efficiency team is dedicated to elevating the quality of Global E-commerce in the US. We're a group of passionate problem-solvers who drive quality assurance best practices and boost engineering efficiency. Join us as we build the future of e-commerce at TikTok. The team is responsible for the quality assurance of global e-commerce products in the US, including consumer side, seller side, creator side and e-commerce platforms. Design a reasonable test plan according to the requirements and technical implementation. Ensure overall test quality and progress on track covering Android, iOS, Frontend and Server testing. The team is responsible for building engineering efficiency tooling and process enhancement, based on the Tiktok quality construction needs, reinventing and supporting tooling customization and improvements. The team also provides direct Software development and debugging support for various business domains. A software developer on our team will work closely with our Quality Engineers and counterparts to support development and debugging in the US region. This setup ensures that we can effectively support the growth and quality of our e-commerce platforms by deeply integrating with our engineering partners. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time. Responsibilities: - Improve system design and architecture to ensure high stability, performance and reliability of the CSP product - Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development - Assist other RDs in self-testing/joint debugging in Tiktok-US environment - Trouble shooting and Oncall support - Update software, enhances existing software capabilities, and develops and directs software testing and validation procedures.
Qualifications
Minimum Qualifications: - Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline. - Industrial experience with a general purpose programming language, preferably Java and Golang - Deep understanding of common open source distributed middleware and components such as MySQL, MongoDB, Redis, and MQ - Experience working on distributed cloud services - Understanding of algorithms, data structures, and their time and space performance Preferred Qualifications: - Good understanding of large scale backend service design - Agile, quick self learner, highly self-motivated with strong sense of product ownership and creative problem solver - Deeply passionate about software coding/development and building great mobile/web applications - Ability to perform independent research to solve complex technical problems - Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $136800 - $359720 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
