Overview
The Embassy Suites by Hilton Winston-Salem is seeking enthusiastic and dedicated Banquet Servers to join our team in providing exceptional service at various events. As a Banquet Server, you will play a crucial role in ensuring that guests have a memorable dining experience. This position requires a strong commitment to customer service and the ability to work effectively in a fast-paced environment.
Duties
- Set up banquet rooms according to event specifications, including table settings and decorations.
- Serve food and beverages to guests in a professional and courteous manner.
- Assist with the bussing of tables, ensuring cleanliness and organization throughout the event.
- Maintain knowledge of menu items, including ingredients and preparation methods, to answer guest inquiries effectively.
- Collaborate with kitchen staff and other servers to ensure timely service and guest satisfaction.
- Handle guest requests and concerns promptly, ensuring a positive experience for all attendees.
- Adhere to food safety and handling guidelines at all times.
Qualifications
- Previous experience in the hotel or restaurant industry is preferred, particularly in customer service roles.
- Strong knowledge of food handling practices and guest relations is essential.
- Excellent communication skills with the ability to engage positively with guests.
- Ability to work efficiently under pressure while maintaining attention to detail.
- A friendly demeanor with a passion for hospitality and guest services.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
Join our team as a Banquet Server and contribute to creating unforgettable experiences for our guests through excellent service and hospitality!
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
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