THE MINING EXCHANGE Built in 1902 as a stock exchange for local mining companies, The Mining Exchange, A Wyndham Grand Hotel & Spa lies in the hear of downtown Colorado Springs, Colorado. With towering granite walls crowned by elaborate embellishments this boutique hotel is founded with historic architecture and contemporary accommodations. Click here for more information. THE ROLE Position: Banquet Server Reports To: Lead Banquet Server, Banquet Captain, Catering Service Manager COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. #INDmx POSITION PROFILE: Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times. ESSENTIAL JOB FUNCTION:
- Check server’s and house person’s BEOs to ensure that all information is accurate.
- Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.
- Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided.
- Be in communication with the Banquet Captain/ Lead Server in regard to any special needs.
- Set tables, glassware, flatware and silver ware per dining rules and specification.
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
- Keep station neat and clean while servicing guest per established policies and procedures.
- Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses.
- Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
- Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.
- Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
- Complete assigned side work.
- Competitive Salary
- Team Member Hotel Discount Program
- Uniforms Provided
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
- Paid PTO beginning after ninety (90) days of employment
- Immediate eligibility for 401k and employer match
- Team Member Awards and Recognition programs throughout the year
- Food and Beverage Discounts
- Tuition Reimbursement
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