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Banquet Set-Up Houseperson

Dimension Hospitality, LLC
Nashville, Tennessee
Full time
4 weeks ago

The Banquet Houseperson will coordinate the setup of meetings, meal functions, and audio-visual equipment in accordance with hotel and company policies, while promptly and courteously addressing all customer requests.

Responsibilities

  • Complete all assigned tasks and adhere to instructions provided by the supervisor or shift leader, ensuring high-quality execution.
  • Ensure all necessary items, including water, amenities, audio-visual equipment, and breaks, are set up in the meeting room at least 15 minutes prior to the start time.
  • Address customer requests for additional equipment and supplies, clearly communicating any associated charges to the guest and informing the supervisor to ensure proper billing.
  • Exhibit strong customer relations skills, proactively greeting guests in a friendly and professional manner to enhance their experience.
  • Set up and clean meeting and meal function rooms in accordance with company and hotel standards, ensuring a polished and professional environment.
  • Maintain meeting rooms during breaks, replenishing supplies such as water glasses, ashtrays, and candy jars, changing linens as needed, and ensuring cleanliness by removing garbage.
  • Assist with meal service and event breakdowns, ensuring smooth transitions, and help secure banquet guest signatures for accurate billing.
  • Adhere to energy conservation guidelines and follow all safety procedures to ensure a sustainable and secure work environment.
  • Other duties as assigned by the leader

Education and Experience

  • HS Diploma or equivalent

Pay Rate: $10.00/hour + Gratuity

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