Job Description:
As a Shibam Barista, you will prepare a variety of drinks including coffee, teas, smoothies, and more, while providing excellent customer service. We take pride in our customer service and are thrilled when our baristas show genuine care for our customers. There are opportunities for growth within the company based on performance and personal development.
Duties and Responsibilities:
- Greet customers warmly as they enter the shop.
- Educate customers on our drink and pastry/food menu.
- Upsell special items on the menu.
- Handle cashier duties and take orders via the Toast system, writing drink orders on cups.
- Prepare pastries for in-house or to-go orders.
- Complete opening, daily, and closing procedures, ensuring tasks are fully checked off.
- Maintain a clean workspace behind the bar and in common café areas.
- Restock and organize inventory deliveries.
- Handle items delivered by team members, the owner, or other companies we partner with.
- Maintain a positive work environment, free of negative commentary, ensuring a fun and drama-free workplace.
Shift Expectations:
- Morning shifts start at 9:00 AM
- Weekend morning shifts start at 9:00 AM.
- Midshift help must clock in exactly at the assigned time.
- Night shift starts at 7PM and goes until midnight (cleaning not included).
-Ramadan (2/28-3/30) will have special hours and night shift will be 9pm - 3am.
Additional Responsibilities:
- Ensure brewing equipment is operating properly and report any maintenance needs.
- Comply with health and safety regulations.
- Foster a positive work environment with fellow employees, customers, and owners.
-Communicate any issues to the manager.
- Provide customer feedback to managers and suggest new menu items.
- Recognize and work around your strengths and weaknesses, and collaborate effectively with your teammates.
- Be adaptable to changes in systems and processes.
- Perform deep cleaning tasks as assigned.
- Arrive on time for all shifts.
Private Events:
- Baristas may have the opportunity to work at private events, potentially earning extra pay based on the nature of the event.
- Fulfill all opening, daily, and closing procedures for events and adhere to any additional requests from the owner, manager, or event contractors.
Work Attire:
- Present yourself professionally as first impressions are crucial.
- No ripped jeans, crop tops, or graphic tees with political views or profanity.
- Wear closed-toe shoes; no sandals or slides unless they cover the toes.
If you meet these qualifications and are excited to join our team, we can't wait to receive your application!
Job Type: Part-time
Pay: $13.00 per hour plus tips
(Tips average $4-$5 per hour)
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Late night
Application Question(s):
- What is your phone number?
- Do you have any coffee experience? If so please list below
- Do you feel that you would be capable of presenting excellent customer service at all Shibam Coffee shop locations? Please explain.
- We care for our teammates health, please do let us know of any health issues that we may need to be aware of.
- Please list all past relevant employment experience if there is any.
- Are you capable of carrying 25lbs at the least?
- Are you in any form of schooling? please list below:
- How many days/hours are you looking to work for at Shibam?
- Do you speak any other languages? If so please list below:
Work Location: In person
Qualifications
- Proven with strong coffee knowledge
- Excellent customer service and communication skills
- Proficiency in using POS systems, Toast
- Strong time management and sales abilities
- Familiarity with food safety and handling practices
- Basic math skills for cash handling and retail transactions
- Ability to prepare and serve food in a café setting
Ability to Commute:
- Alpharetta, GA 30005 (Required)
Work Location: In person
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 20 – 36 per week
Benefits:
- Employee discount
- Paid training
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
