Ceremony Coffee Roasters is a local specialty coffee roaster/retailer, operating in Maryland for 20 years. We strive daily to build a noteworthy brand and exciting products. We value quality, integrity and community, and work together to create beautiful customer experiences. We believe that coffee should be something special. Visit ceremonycoffee.com or @ceremonycoffee on IG to learn more about us!
COMPENSATION AND EXPERIENCE
Ceremony Coffee Roasters is hiring ! This position offers a guaranteed min. hourly wage of $18 for new hires and $19 upon achieving Ceremony Barista Certification. We're seeking a team member willing to make a long-term commitment. Our minimum wage guarantee includes an hourly base rate and cash and credit card tips. Our compensation plan includes cost-of-living increases based on hours worked. You'll earn paid sick time through Sick & Safe Leave and be eligible for health insurance with company contribution upon completing 6 months of FT hours.
Coffee experience is a plus, but the right candidate can learn on-the-job by participating in our Ceremony Coffee Education Program. If you're excited by challenges and opportunities for growth, learning a new craft, or joining a fun, values-driven team, this may be the role for you!
BARISTA POSITION SUMMARY
As a Barista, you'll have excellent product knowledge, a thorough understanding of espresso extraction and drink building techniques, and an ability to work with confidence and professionalism while exhibiting awesome customer service skills. You'll be able to engage with customers while maintaining speed, quality, consistency and cleanliness. You'll understand how to work with your teammates to prioritize and execute the needs of the shift.
As a new hire, you:
- Act as a key player in your cafe's effort to provide amazing customer experiences
- Greet, welcome, and assist all customers upon entry and throughout their visit
- Prepare and serve filter coffee, tea, non-espresso based drinks, and food according to Ceremony guidelines
- Accurately perform cashiering duties including sales, returns, exchanges, and cash handling
- Efficiently perform restocking, tidying, and cleaning duties
- Completion of daily and long-term checklists, meeting work quality standards set by Retail Manager
- Attend skill building classes to continuously enhance your own skill set
- Maintain knowledge of new coffees, seasonal items, and retail promotions
- Apply a "Get to Yes" philosophy in customer interactions
- Communicate important updates to Shift Leaders during shift changes
As a Certified Barista, you:
- Are able to work independently and share the bar effectively with other staff members
- Prepare and serve espresso and milk drinks according to Ceremony guidelines
- Help guide and support entry-level employees during their training phase
Ceremony Coffee is an equal opportunity employer that is actively building a workforce that reflects the diversity of the cities we live and operate in. As we work to become increasingly equitable, diverse, and inclusive, we strongly encourage applications from women, LGBTQ communities, and from Black, Indigenous, AAPI, and people of color communities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Qualifications
- Proven customer service skills with a focus on client satisfaction
- Familiarity with POS systems
- Ability to handle cash and perform basic math calculations
- Understanding of food safety and handling practices
- Strong time management skills and ability to work in a fast-paced environment
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
