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Behavioral Health Office Specialist

Beyond Expectation, LLC
$16 - $18 an hour
Las Vegas, Nevada
Full time
1 week ago

Behavioral Health Office Support/ Receptionist with little to no 'job hopping.' This position is responsible for screening telephone calls and e-mails, accepting payments, insurance verification, eligibility, and scheduling psychotherapy (office and telehealth) appointments. Must have the ability to multi-task and work in a fast-paced environment while maintaining exceptional customer service.


Required Skills

  • Strong written, computer, and communication skills.
  • Excel, Word, OneDrive, Telehealth and VIP Phone technologies.
  • Knowledgeable about HIPPA compliance.
  • Knowledgeable of Behavioral Health basic office practices.
  • Positive attitude and a strong work ethic is a must.
  • Maintain & update patients' confidential Electronic Health Records (EHR).
  • Must be friendly, energetic, and willing to provide a helping hand.
  • Must have desire to take ownership in overseeing the effectiveness of the day-to-day operation of excellent customer service for the patients, providers and referring community partners.
  • Ability to integrate marketing skills with basic office practices.
  • Bilingual Spanish/English

Other duties as assigned

Minimum Education Qualifications

  • High School Diploma or GED, Associate Degree preferred.
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