About Us:
We are a retail home health medical supply store in the Heights area of Houston, Texas. We provide medical supplies such as oxygen, wheelchairs, orthopedics, walkers and much more to our customer base. We have been at this location for more than 15 years.
Our team is laid back and loves to build relationships with our staff and customer base. If you are an energetic, social and friendly individual then you will get along incredibly well with our team!
Who Are We Looking For?
We're looking for a friendly and customer-oriented individual who is looking for long-term employment (4+ years) with our company to fill the role of a Customer Service Specialist. In this position, you'll play a key role in delivering outstanding sales and customer service assistance within our retail store and be the leading point of contact alongside the owner of the business.
This position offers the perfect chance to thrive in a dynamic setting and make meaningful contributions to our company's growth. You'll have the opportunity to collaborate directly with the owner of the business and progress towards other duties in the store.
Our staff makes a direct impact on the lives of people in our community and assists those who need medical supplies urgently in order to take care of their loved ones at home.
Requirements / Responsibilities for this role:
- Work experience in customer service is required
- Speaking fluent Spanish is required
- Prior knowledge of medical supplies preferred but not required
- Sales experience is preferred but not required
- Excellent communication skills, both verbal and written
- Ability to effectively deal with customers in a professional manner
- Proficient in conducting sales transactions, including upselling and cross-selling
- Strong sales skills, including the ability to guide customers and close sales
- Experience with operating a cash register and handling financial transactions accurately
- Provide exceptional customer service by addressing inquiries and ensuring customer satisfaction
- Assist in inventory management, including restocking shelves and conducting regular inventory counts
Working Hours:
- Sunday (OFF)
- Monday (9am to 6pm)
- Tuesday, Wednesday (9am to 5pm)
- Thursday (OFF)
- Friday (9am to 5pm)
- Saturday (10am to 5pm)
Compensation:
- Starting at $13.50/hour
- Holiday Bonus Offered
Job Type: Full-time
Pay: From $13.50 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
Shift:
- Day shift
Application Question(s):
- Is there anything you'd like to add which would help us decide if you're a good candidate for the position?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish (Required)
Ability to Commute:
- Houston, TX 77008 (Required)
Work Location: In person
