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Branch Operations Manager FS SOP

Clean Harbors
$75,000 - $85,000 a year
Plymouth County, Massachusetts
Full time
2 days ago

Clean Harbors is seeking a Branch Operations Manager for Field Service SOP. In this position you will be responsible for working with Invoice Audits, Health & Safety, and Field Operations to develop Field Services Standard Operating Procedures ensuring safety of personnel and all necessary items are captured when invoicing projects. In this role, you will act as a subject matter expert for executing all Field Services job types.

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

Why work for Clean Harbors?

- Health and Safety is our #1 priority and we live it 3-6-5!

- Focus on maintaining sustainability and cleaning the Earth

- Competitive salary ranging from $75K-$85K with the opportunity for bonus

- Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match

- Own part of the company with our Employee Stock Purchase Plan

- Opportunities for growth and development for all the stages of your career

- Company paid training and tuition reimbursement


  • High school diploma or equivalent required.
  • Preferred Bachelor's Degree Environmental Science/Business Management/Related
  • 5+ years' experience in Field Services
  • Strong knowledge of equipment, personnel, environmental regulations/statutes, safety and compliance required to execute Field Service Work
  • Excellent interpersonal, presentation and communications skills
  • Customer Service orientated
  • Knowledge of hazardous waste
  • Proficient in Windows based activities
  • Cost estimating and computer experience
  • Ability to work in a team environment and independently
  • Preferred Emergency Response experience / Task Force / EPA / FEMA collaboration. Federal Government experience / County Government experience
  • Up to 25% travel requirements

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [email protected] or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.
  • CH

  • Reviews SOP’s continually to make sure correct health & safety items and instructions are detailed in each SOP

  • Collaborates directly with Invoice Audit team to identify invoicing leakage that can be eliminated by improving SOP accuracy
  • Responsible for maximizing SOP utilization at worksheet and quote level
  • Reports SOP KPI to key leaders monthly
  • Analyzes customer contracts to build specific SOP’s that enforce invoicing all items contractually billable
  • Works with sales and operations to build new SOP’s for onboarding customers and company acquisitions
  • Acts as main point of contact for all SOP questions and creation requests
  • Develops and performs user training regarding best practices when using SOP’s
  • Enhances system SOP functionality by working with IT to improve user experience
  • Ensures Health and Safety is the number one goal by following policies, processes, and always acts in a safe manner
  • Meets or exceeds established revenue goals and assist business units with profitability objectives
  • Other Duties as Assigned
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