About Us
Pronoia Labs is a passionate team of professionals who support (among others) a dynamic lifestyle brand called turn. This brand is renowned as a top-selling cannabis entity operating across multiple states within the USA. Beyond cannabis, turn thrives as an e-commerce powerhouse in the hemp and apparel sectors. The brand’s innovation extends into the non-alcoholic and functional beverage space, currently in the R+D stage, while the current product line includes non-cannabis alcoholic beverages such as beer and seltzers. As turn continues to evolve, the brand plans to expand into more verticals over the next 12-18 months, ensuring turn remains synonymous with versatility and innovation.
At turn, everyone operates under the ethos of "it's your turn," a slogan that captures the belief in transformation and opportunity, whether it's a verb to signify change or a noun representing a chance to make an impact. If you want to be an integral part of shaping and nurturing an amazing brand, this is the place for you! We are looking for passionate and outgoing Brand Ambassadors to represent our company and the brands we support in a variety of spaces ( e.g., wellness, lifestyle, consumer goods, hemp, etc.). Please keep in mind, that while we are not a cannabis company, we do work closely with and provide business services to brands in the cannabis industry, so we are always seeking individuals with knowledge and experience in this sector to effectively connect with our clients' target audience. Ideal candidates will have:
- Experience in customer engagement, marketing, or sales, preferably in highly regulated industries such as hemp, cannabis, alcohol, or wellness supplements.
- A strong understanding of cannabis culture, products, and regulations to communicate effectively with industry professionals and consumers.
- The ability to professionally represent a variety of brands, and to educate consumers in a compliant and engaging manner.
Job Responsibilities
- Maintain a high-level understanding of Pronoia’s clients and turn products in your territory as well as related general cannabis knowledge.
- Provide in-store product demonstrations, conduct Patient/Customer Appreciation Days (PADs) events, and similar special field marketing events on behalf of Pronoia clients to increase brand awareness and drive store sales.
- Provide in-store training for dispensary staff.
- Assist clients with merchandising and marketing initiatives.
- Complete feedback reports and questionnaires for Pronoia Labs, turn, and other clients.
- Obtain and provide pictures and videos of demos, in-store displays, shelf displays, and other specified areas.
- Build and maintain relationships with budtenders in your territory.
- Maintain regular contact and communication with your supervisor.
- Regularly track all hours and mileage.
Skills, Education + Required Experience
- 1-2 years of experience as a Brand Ambassador, or in customer-facing roles like sales, retail, customer service, or similar roles.
- Ability to work independently, adapt to changing conditions, and communicate effectively.
- Sales skills, including persuasion, overcoming objections, active listening, and negotiation.
- Must be outgoing, attentive, comfortable with public speaking, and engaging in conversation with customers and retailer partners.
- Must be at least 21 years of age
- Must possess a valid driver's license, car insurance, and reliable transportation - this role requires travel to different dispensaries in your territory
- Positive attitude and professional demeanor
Additional Requirements
- Detail-oriented with excellent organizational skills.
- Ability to work independently, adapt to changing conditions, and communicate effectively.
- You are comfortable with, and enjoy, presenting and speaking with large groups of people.
- Deep knowledge of cannabis - the science, the industry, the people, and the culture. (If you're new to the industry, we are willing to train and educate the right candidates).
- Knowledge of, or ability to learn, Instagram, Twitter, Snapchat, and similar social platforms.
- Tolerant and positive attitude. As a Brand Ambassador, you will be interacting with people from all backgrounds, and we expect you to treat ALL people with understanding, respect, and kindness
Physical Requirements
- Must be able to navigate and set up promotional materials and displays in retail environments.
- Capability to manage driving commutes to dispensaries.
- Ability to push/pull and lift up to 50 pounds
- Must be able to stand and/or walk for up to four hours.
Pronoia is an equal opportunity employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.
Job Types: Full-time, Part-time
Pay: $22.50 - $25.00 per hour
Compensation Package:
- Hourly pay
Schedule:
- 8 hour shift
Work Location: In person
