Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Revenue Operations team is responsible for maximizing yield through supply optimization, driving global ad revenue growth with strategic pricing and packaging, managing global publisher partnerships for ad inventory deals and delivery, and enhancing the efficiency of the ad sales organization by centralizing processes across our data tools and systems. By aligning advertising sales, marketing, product, and client services, the team aims to optimize the monetization of advertising inventory. This involves a blend of strategic planning, data analysis, system and tool utilization, and partnership management.
About the Role
Roku is looking for a Business Automation Integration Analyst to join our expanding Revenue Operations Team. This role will take business ownership of data contracts throughout the advertising campaign lifecycle. Specific focus areas to include application/data ownership of Roku’s Advertising Product and Packaging Catalog, CRM/OMS data sharing policy, and OMS oriented integrations related to advertising inventory availability, financial workflows, and audience/data management platform (DMP). The Integration Analyst will be responsible for ensuring business workflow changes do not impact existing integration/data flows and that net new workflows, and related data capture, are adequately shared through the quote to cash application stack. In addition, the Analyst will be responsible for monitoring support channels to troubleshoot outages and identify trends.
This role requires a strong problem-solving mindset, excellent communication skills, and an eagerness to learn. The ideal candidate will be proactive, adaptable, and have a desire to think strategically to drive meaningful change within the organization. They should over-index on ownership, taking initiative and responsibility for their work.
For New York Only - The estimated annual salary for this position is between $83,000 - $97,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
- Administer and own Roku Advertising Product Catalog through CRM and OMS applications; bringing Pricing and Planning Team’s go to market strategy to life within the OMS.
- Collect and analyze troubleshooting data to identify patterns and opportunities for improvement, working with Product and Engineering teams to address them.
- Administer and own OMS oriented integrations through business lens with applications such as CRM/OMS, OMS/Inventory System, OMS/Billing System, and OMS/DMP.
- Consult, and at times ideate, on workflow changes with Business and Product Teams to ensure proper data synchronization and protect against outages.
- Actively monitor support channels, responding to user inquiries and escalating issues as needed.
- Take ownership of select OMS features and initiatives under the supervision of the Sr. Manager.
- Participate in stakeholder discovery meetings to gather requirements and inform workflow development through an integration lens.
- Lead complementary data/integration testing efforts related to feature development lifecycles.
- Create and maintain detailed data contract guides for internal audiences.
We're Excited If You Have
- 3-5 years of experience in business operations/automation or Advertising Sales Planning.
- Strong understanding of the digital and CTV advertising industry, with a desire to align processes and solutions to drive business outcomes.
- Skilled at identifying upstream and downstream effects of changing data contracts.
- Moderate proficiency in SQL with sound understanding of relational databases.
- Strong analytical skills with the ability to identify patterns and insights from troubleshooting data.
- Excellent written and verbal communication skills, with a strong ability to document processes.
- Ability to work collaboratively across teams and effectively manage multiple tasks in a fast-paced environment.
- Experience with order management systems and revenue optimization solutions used in the advertising industry
- Experience working collaborating with Finance/Accounting teams a major plus.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.
