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Business Intelligence Analyst - Fleet and Facilities

VIA Metropolitan Transit
$67,486 - $92,867 a year
San Antonio, Texas
Full time
May 29, 2025

GENERAL DESCRIPTION OF WORK:

The Business Intelligence Analyst will leverage Business Intelligence and Data Analytic best practices to deliver relevant, timely and insightful information to the business, while helping grow and champion the organization around BI. This includes gathering, data modeling, report creation and automation, end user education and training. Understanding and assisting in the development of reporting, analysis and visualization of business data, metrics and measures to allow staff to align and track against overall business strategies, goals and objectives, drive innovation, insight and decision making.

ESSENTIAL FUNCTIONS:

  • The Business Intelligence Analyst will be responsible for developing and providing detailed analysis from multiple data sources for functional areas of the business in a way to help facilitate informed decision making. This person must ensure that the business has the necessary data and information for ongoing daily operations and strategic planning.
  • Works cross-functionally with various functional area leaders to understand and lead in the development of reporting, analysis and visualization of business data, metrics and measures to allow leaders to align and track against overall business strategies, goals and objectives, drive innovation, insight and decision making.
  • Identifies opportunities to develop forecasts, create financial and statistical models, segmentation schemes and data-driven analyses within relevant technology that can answer questions, uncover trending and bring insight to decision makers.
  • Creates mock-ups, wireframes for reports, dashboards, and scorecards etc., based on the functional area requirements. Develops, refreshes and posts required recurring reports. Develops and produces ad-hoc reports and analysis to assist in leadership decision making.
  • Works with key stakeholders to understand the need for reporting tools to drive efficiency and add value.
  • Creates descriptive, diagnostic and predictive analytics and reporting solutions.
  • Brings data to life through effective visualizations and storytelling.
  • Works with internal and external development teams to acquire and load data from internal and external sources, by helping produce data design guidelines, release instructions and other documentation to ensure a manageable data and reporting infrastructure.
  • Leads data validation and quality assurance efforts for the data and reporting infrastructure, by validating internal reports against systems of record.
  • Develops operational, analytical and strategic reporting solutions.
  • Responsible for various other budgeting, financial reporting and analysis production.
  • This job description excludes marginal functions that are incidental to performing the job. Other duties may exist.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in business, computer information systems, management, statistics, or related area and a minimum of 3 years’ experience in a variance analysis, technical business analyst or similar role working with data warehouse and/or business intelligence environments, or an equivalent combination.

ADDITIONAL REQUIREMENTS:

  • Experience conducting sessions with business users to identify data sources, key facts, and dimensions that support the business requirements preferred.
  • Comprehensive data warehouse analysis and design experience, with full knowledge of data warehouse methodologies and data modeling preferred.
  • Have a customer focused manner, with respect for procedures, policies, and legal requirements.
  • Relevant experience with BI data visualization tools.
  • Must be able to successfully interact with users at all levels of the organization.
  • Must have good verbal and written communication skills.
  • Must have ability to read complex materials such as reports, instructions and support documents.
  • Must be able to maintain good work attendance.
  • Safety Accountability Statement:

    • Employees must consider safety in all tasks performed, as well as demonstrate safe judgment and decisions that not only maintain their own safety; but that of fellow employees and customers.
    • Demonstrate a professional commitment to assure compliance with all organizational policies, practices and programs related to safety, health, and system security.
    • Employees have a responsibility to identify and report hazards, as well as potentially unsafe conditions, to your immediate supervisor or Safety Department.
    • Employees are responsible, and required, to stop a job/task to prevent an unsafe incident or act from occurring. This acknowledges the threat of potential injury, property damage and the opportunity for better judgment to be used.
  • Must comply with and support all VIA’s EEO Policies and Procedures.

PHYSICAL REQUIREMENTS:

  • Physical ability required to be mobile, bend, stoop, twist, sit, stand, reach, and occasionally lift objects weighing up to 30 pounds.

WORK ENVIRONMENT:

  • Work involves deadlines and multiple priorities.
  • Work within a normal office environment.


VIA is an Equal Employment Opportunity Employer, providing equal opportunity to all qualified individuals, regardless of race, color, religion, age, sex, national origin, veteran status, genetic information, or disability.

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