Business Manager - Home Care Agency

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Profit sharing
• Signing bonus
• Vision insurance
• Health insurance
• Training & development

Position Summary:

ComForCare is seeking a highly motivated and experienced Home Care Business Manager to lead our Milwaukee operations. This role requires a strategic yet hands-on leader with deep knowledge of caregiver recruitment, client relations, and home care operations. The ideal candidate is a relationship-builder who can drive growth, improve service quality, and foster a compassionate, high-performance team culture.

Sign On Bonus
Competitive Salary, performance bonus and profit sharing

Key Responsibilities:
Operations & Quality:

• Oversee day-to-day operations including caregiver scheduling, client matching, and shift fulfillment
• Ensure compliance with home care regulations and internal quality standards
• Use scheduling and EMR systems (e.g., ClearCare or similar) to manage workflows

Hiring & Retention:

• Lead caregiver recruitment through job boards, referrals, schools, and community partnerships
• Build and manage onboarding, orientation, and retention programs
• Maintain caregiver satisfaction and reduce turnover

Client Acquisition & Growth:

• Build relationships with hospitals, rehab centers, social workers, and discharge planners
• Meet with potential clients and families to convert leads into service agreements
• Monitor and report on KPIs including billable hours, revenue, and caregiver churn

Community Engagement & Marketing:

• Represent ComForCare at local events, job fairs, and networking opportunities
• Manage online job postings and basic marketing for caregiver hiring
• Build partnerships with CNA schools, churches, and senior programs

Requirements:

• 3+ years of management experience in home care, or senior services
• Demonstrated success in caregiver hiring and client development
• Strong communication and leadership skills
• Working knowledge of home care compliance, caregiver scheduling, and EMR systems
• Reliable transportation and ability to travel locally
• High-energy, outgoing personality with a passion for building relationships and connecting with people
• Strong interpersonal and communication skills—able to engage diverse audiences, from families to healthcare professionals
• Experience in sales, outreach, or business development preferred (especially in healthcare, senior services, or non-profit sectors)
  

Preferred:

• Business development experience in home care agency
• CNA or healthcare background
• Familiar with Milwaukee senior care landscape

Competitive Salary, performance bonus and profit sharing

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.