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Business Office Manager

Valley Pines
$48,121 - $62,827 a year
Grand Rapids, Michigan
Full time
2 weeks ago
Valley Pines Senior Living is hiring a Full Time, Business Office Manager!
6177 Charlevoix Woods Ct. SE
Grand Rapids, MI 49546
Valley Pines and Cardinal Senior Living offers:
  • The opportunity to work with a great team of professionals to ensure our residents’ needs are met in a quality and safe environment.
  • An environment where you can grow, learn and take your skill set to the next level!
Benefits:
  • Salary—Cardinal Senior Living offers competitive wages with a yearly performance merit program. When members of our team go above and beyond, we like to recognize their performance.
  • Benefits—We offer a competitive benefits program to include:
    • Weekly Pay
    • Medical, Dental and Vision plans for you and your family
    • Voluntary Benefits including Life Insurance, Short Term Disability Insurance, etc.
    • Paid Time Off
    • Paid Holidays
    • 401(k) with Company Match
Essential Functions- Job Duties: The following duties are considered essential to the job. Qualified individuals must have the ability, with or without reasonable accommodation, to perform the following duties:
  • Create and send invoices for residents’ rent at the end of every month.
  • Collecting payments and completing deposits
  • Working within Point Click Care for residents rent/payments and other documentation
  • Completes tasks assigned by Cardinal Senior Living Corporate Accounting Department
  • Performs AR/AP for all departments
  • Communicate with families regarding invoices, past due payments, etc.
  • Issuing refunds for residents
  • Maintain and audit resident petty cash
  • Answers incoming phone calls to the building and transfers calls appropriately in the absence of the receptionist
  • Order supplies for departments as assigned by Executive Director
  • Develop recruiting strategies to ensure a pipeline of candidates for all positions
  • Ensure that our employees are qualified to fulfill their roles
  • Conduct criminal history checks and any other required prescreening for internal and contracted staff.
  • Responsible for maintaining all employee records, including employee medical records
  • Responsible for ensuring all employees have had TB screening per state regulations
  • Conduct new hire orientation for all newly hired employees and ensure all required info per state regulations are included.
  • Ensure all employees complete required trainings per Cardinal policies and state regulations
  • Work with Executive Director and Regional Human Resources to manage risk of employee relation issues
  • Confidentially handle employee concerns and issues
  • Ensure that documentation is factual and accurate; ensure employee files are maintained to standards
  • Benefit administration
  • Assists department heads with payroll issues
  • Ensure that all work injuries are reported to the worker’s compensation carrier in a timely manner.
  • Assists Executive Director with required employee training and employee training compliance
  • Provides guidance to department heads with hiring, retention, and disciplinary process of employees.
  • Assisting the HR Team at all facilities
  • Other duties as assigned by Executive Director, Regional Accounting Manager, or HR Director
Education & Knowledge Requirements- Specific education, certification, and licensure:
  • High School Diploma or equivalent required
  • Associates in business administration or related degree preferred
  • Experience with Microsoft Office software including Excel, Outlook, Word, PowerPoint, and Teams
  • Billing experience including AP/AR
  • Previous experience with recruiting and/or HR administrative functions highly preferred
  • Previous experience working in a senior living environment or long-term care environment highly preferred.
  • Valid Driver’s License
  • Ability to communicate In English, both verbally and in writing, in a clear and concise manner
  • Bilingual in English and Spanish is a plus.
  • The ability to lift, bend, stoop, push, pull or transport residents, supplies or furniture up to 50 pounds; may ask for assistance if needed.
Cardinal Senior Living Philosophy: It is the philosophy of Cardinal Senior Living to provide a home-like atmosphere for residents; one that fosters wellness of the body, mind, and spirit. We believe that a caring, positive attitude in combination with encouragement in personal independence enhances the self-esteem of our residents. An emphasis on creating a “family” atmosphere provides a foundation for living life to its fullest. All staff are expected to execute the Cardinal mission of care, compassion, dignity, and safety.
Cardinal Senior Living team member values are having a servant’s heart, integrity, teamwork, and excellence.
Cardinal Senior Living is an Equal Employment Opportunity employer.
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