Job Summary
The Business Process Analyst Associate plays a key role in enabling data-driven decision-making by supporting the development, standardization, and documentation of reporting processes and dashboards. This role ensures data integrity and compliance through the implementation of governance policies and collaborates with cross-functional teams to assess the impact of data and reporting changes.
The Business Process Analyst Associate is responsible for maintaining accurate documentation of data processes, supporting the design and enhancement of dashboards, and contributing to the continuous improvement of reporting workflows. By promoting consistency, transparency, and performance in data systems, this role helps drive operational efficiency and organizational insight
As a Business Process Analyst, Associate, at Community Health Systems (CHS) – Shared Business Operations, you’ll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve.
Essential Functions
- Assists in reviewing, optimizing, and maintaining key processes and governance methodologies to ensure alignment with organizational goals.
- Assist in designing solutions by gathering and refining requirements for processes, systems, and workflows. Promotes the standardization and documentation of SBO operating models to support organizational efficiency.
- Collaborates with peers in IT and Business Units to assess requirements and ensure adherence to the standard operating model and data analytics. Builds and nurtures relationships across the organization, demonstrating effective interpersonal and communication skills to support collaborative efforts.
- Evaluate current processes for efficiency, cost, and results. Conduct thorough examinations of workflows, identify bottlenecks, and assess overall operational effectiveness.
- Interpret reports, dashboards, and raw data to extract meaningful insights that support strategic decision-making for operational and business leaders.
- Present findings and recommendations to stakeholders and senior management. Ensure effective communication between technical and business stakeholders.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- H.S. Diploma or GED required
- Bachelor's Degree in Business Administration, Supply Chain Management, Information Systems, or a related field strongly preferred
- 1-3 years of process documentation and/or project management, consulting, or related business experience required
- 1-3 years of experience in auditing key business process and working with internal of experience with Oracle Fusion (FIN/HCM/SCM) and FDI preferred
- 1-3 years of experience in business analysis, with a focus on data analysis, use case development, and strategic planning with proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau, Looker Studio Pro) strongly preferred
Knowledge, Skills and Abilities
- Proficient in Microsoft Office programs.
- Excellent communication skills both written and verbal.
- Familiar with ERP systems and their impact on business operations, particularly within supply chain, finance, and project management functions.
- Excellent problem-solving and analytical skills, with the ability to evaluate complex processes and identify opportunities for improvement.
- Proficiency in data analysis, process documentation, and technical specifications review.
- Ability to work collaboratively in a cross-functional team environment, building strong relationships across departments.
This is a fully remote opportunity
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.
We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged, and career advancement is possible.
The SBO Service Management Team is responsible for overseeing and optimizing the delivery of SBO services; playing a key role in maintaining service quality, measuring success, monitoring feedback, and continuously improving processes.
Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.
