Requisition ID: 424891
Work Area: Customer Service and Support
Expected Travel: 0 - 30%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4PF-3
Original Posting Date: 06/02/25
Job Title: Business Processes Principal Consultant
Location: Newtown Square, PA
Work Model: Hybrid work model
Purpose and Objective:
SAP America, Inc. seeks a Business Processes Principal Consultant at our Newtown Square, PA location to drive business consulting by translating the customer’s vision into solutions.
Expectations and Tasks:
Map business processes to solution requirements. Champion and lead disruptive business innovation. Provide thought leadership around the transformation towards the Intelligent Enterprise. Drive change management to achieve business transformation objectives. Support end-to-end solution design and configuration across all relevant solutions (on-premises, cloud, and hybrid), applying state-of-the-art methodologies and standards. Plan transitions of customer solution landscapes. Drive deployment of best practice business processes for specific Lobs. Support pre-sales activities. Perform solution reviews and feasibility studies. Support in escalated projects. Occasionally take over responsibility as a (sub-)project lead or team lead for a service delivery. Support line manager(s) in people development tasks. Deliver customer workshops and training. Support in partner-led projects to ensure ecosystem and customer success. Introduce SAP and industry leading practices for complex business requirements based on experience. Drive the evolution of the relevant section of the services portfolio for the respective solution area and key related areas; can be owner of a service and/or initiates updates to the portfolio. Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize business processes. Mentor business process consultants.
Education and Occupational Experience:
Bachelor’s degree or foreign equivalent in Information Technology, Engineering, Computer Science, Mathematics, or a related field of study and seven (7) years of experience in the job offered or related occupation. Employer will accept a combination of education and experience as equivalent to a Bachelor’s degree. Alternatively, a Master’s degree or foreign equivalent in Information Technology, Engineering, Computer Science, Mathematics, or a related field of study and five (5) years of experience in the job offered or related occupation.
Qualifications/Skills and Competencies Experience:
Experience must involve five (5) years in the following:
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Design and implement SAP Enterprise Asset Management and SAP Intelligent Asset Management solutions for Manufacturing and Supply Chain Management;
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Perform technical and functional assessment with root cause analysis on SAP EAM (Enterprise Asset Management) and SAP Intelligent Asset Management;
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Analyze and identify performance issues in customer's business processes in SAP EAM (Enterprise Asset Management), MRS (Multi-Resource Scheduling), MRO (Maintenance, Repair & Overhaul), and CS (Customer Service);
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Develop enablement content on SAP EAM (Enterprise Asset Management) and SAP Intelligent Asset Management including eminence, thoughtware and point-of-view materials;
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Manage senior-level client relationships, escalations, and Conflict Management; and
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SAP implementation methodology with ASAP (Accelerated SAP) framework.
Travel: Position requires up to 30% domestic and international travel to various and unanticipated client sites.
This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.
Internal use only: reference code lhrs4262
SAP:SAIL
EX:OUT
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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Compensation Range Transparency: The annual base salary range for this position is $160,480 - $272,720. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $200,600 - $340,900. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
