Job Description
Are you energetic, customer-focused, and passionate about delivering top-tier service? Long-Lewis Calera is seeking a Quick Lane Advisor to serve as the essential link between our customers and service technicians. In this dynamic role, you will:
Greet and assist customers with maintenance and light repair needs
Clearly communicate recommended services and repair timelines
Coordinate with technicians to ensure timely and accurate service
Provide updates to customers and ensure a positive service experience
Maintain accurate records of customer interactions, repair orders, and service recommendations
Promote additional services based on vehicle needs and manufacturer guidelines
Support a fast-paced, team-oriented environment focused on efficiency and customer satisfaction
Qualifications
Previous experience in automotive service, customer service, or a related field preferred
Strong communication and interpersonal skills
Energetic, professional, and customer-first attitude
Ability to multitask and stay organized in a fast-paced environment
Basic knowledge of vehicle maintenance and repair terminology (training available)
Proficiency with computers and point-of-sale systems
Valid driver’s license and clean driving record
If you're ready to take your career to the next level in a role with excellent income and growth potential, we’d love to hear from you!
Experience
Preferred- 2 year(s): Service Advising Experience
Licenses & Certifications
Required- DRIVER'S LICENSE
Behaviors
Preferred- Thought Provoking: Capable of making others think deeply on a subject
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Goal Completion: Inspired to perform well by the completion of tasks
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Financial: Inspired to perform well by monetary reimbursement
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
