Call Center Specialist for Doctors office
· Call center experience preferred.
· Medical experience preferred.
· Internet savvy and able to learn scheduling software.
· Answer every call in a timely and efficient manner.
· Respond to patients’ inquiries via website and email.
· Manage/maintain check in process for all patients.
· Confirm that all information being entered in the system is both complete and accurate.
· Relays phone messages to appropriate center staff to expedite call back.
· Confirm appointments for following day.
· Other duties as assigned by management.
· **Must be fluent in English and Spanish**
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Language:
- Fluent English and Spanish (Required)
Location:
- Miami, FL 33134 (Preferred)
Ability to Commute:
- Miami, FL 33134 (Required)
Ability to Relocate:
- Miami, FL 33134: Relocate before starting work (Required)
Work Location: In person
