Case Associate

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Case Associate

The Case Associate assists Case Managers in supporting homeless families in the Suburban New Hope Apartment Program by advocating for access to essential services such as housing, education, employment, and healthcare, while collaborating with school social workers and community partners.

Job Responsibilities

1. Responsible for assisting Case Managers in servicing homeless families in the Suburban New Hope Apartment Program;

2. Advocates for clients with regard to state/federal benefits, housing, education, child care, job training, job referral and/or treatment programs;

3. Works with school social workers to obtain services for clients and their families;

4. Responsible for completing all required documentation in accordance with agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies;

5. Responsible for maintaining up-to-date and accurate databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies;

6. Knows and complies with the laws and regulations relevant to the position and services;

7. Participates in community outreach efforts and attends community events to develop and maintain positive relationships with community partners to provide clients with resources;

8. Meets with each client as required by the Program or based on client needs;

9. Transports clients safely to public aid offices or other related appointments by operating the vehicle safely and obeying traffic laws.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

X Kneel and move from sitting, bending, kneeling or standing multiple times a day.

X Push and pull objects up to 25 pounds.

X Climb up and down up to 5 flights of stairs at a time.

X Lift up to 25 pounds.

Additional Requirements:

Other Requirements: Comply with program and/or Agency requirements related to:

X Background check, including any program specific requirements

Physical examination

Drug Testing

TB Testing

X Driver's License and reliable transportation

X Agency-specified automobile insurance

X Additional Requirements: May be required to occasionally work evenings, weekends, or special events, as needed.

Immediate Supervisor: Program Director

Directly Supervises: N/A

Indirectly Supervises: N/A

Education and Experience Requirements:

Relevant Education:

Preferred: Associate's Degree in any of the social sciences

Minimum: High School with some college credits in any of the social sciences

Relevant Experience:

Preferred: 3+ years of experience with working with homeless population

Minimum:1-2 years of experience with working with homeless population

Certification/Licensure:

Preferred: N/A

Minimum: N/A