NationMind is hiring a dedicated and detail-oriented Case Manager to support our healthcare initiatives in Corona, California.
Job Title: Case Manager
Location: Corona, CA (SCAL address: CA-Corona-1840 California Ave.-Corona Member Service Call Centre (CA989-1)) first two weeks onsite
Education: HS Diploma or GED required
Preferred Level of Education: Bachelors is preferred
How many years of related experience are you looking for in your ideal candidate?: 6 years customer service. Heavy writing and speaking with customers over the phone. Microsoft excel, word, really help. Healthcare environment is a plus.
BlueShield, Aetna, Healthcare providers (this is a huge plus)
Specific Systems Knowledge Required: Extensive working knowledge of personal computers to include Windows based software applications, MS Word, etc.
Specific Systems Knowledge Preferred: Extensive working knowledge of personal computers to include Windows based software applications, MS Word, etc.
Top Three things Worker will be doing:
Top Three Skillsets needed: 1. Extensive organization skills, 2 Excellent verbal and written communication skills 3. Time Management
Brittney Spears Assessment required
Job Title: Case Manager
Location: Corona, CA (SCAL address: CA-Corona-1840 California Ave.-Corona Member Service Call Centre (CA989-1)) first two weeks onsite
Education: HS Diploma or GED required
Preferred Level of Education: Bachelors is preferred
How many years of related experience are you looking for in your ideal candidate?: 6 years customer service. Heavy writing and speaking with customers over the phone. Microsoft excel, word, really help. Healthcare environment is a plus.
BlueShield, Aetna, Healthcare providers (this is a huge plus)
Specific Systems Knowledge Required: Extensive working knowledge of personal computers to include Windows based software applications, MS Word, etc.
Specific Systems Knowledge Preferred: Extensive working knowledge of personal computers to include Windows based software applications, MS Word, etc.
Top Three things Worker will be doing:
- Research and respond to member grievances and appeals that pos a risk to the organization in short timeframes 24 hours to 72 hours
- Meet regulatory requirements
- Improve Member Experience
Top Three Skillsets needed: 1. Extensive organization skills, 2 Excellent verbal and written communication skills 3. Time Management
Brittney Spears Assessment required
Work remote temporarily due to COVID-19.
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