What we are looking for:
Our new Individual Services Case Manager will be a motivated individual who is invested in our mission of ensuring that everyone has a place to call home. A person who is driven by and dedicated to the work they do and inspires others to be as well. Someone who is willing to learn and grow in this position, who will treat our clients with the respect and understanding they deserve, and who will strive every day to the right thing, not the easy thing.
What you are looking for:
You are looking to work for a company whose mission and clients you are passionate about. A company that is as invested in your success as you are invested in the success of your clients. You are looking to be part of a team that goes the extra mile to accomplish more for each Individual we work with.
Schedule:
Monday to Friday
9am-5pm
Principal Responsibilities:
Manage a caseload of requiring utilizing a Rapid Rehousing model under a Housing First approach.
Engage in rapport building with participants and provide service from a “choice” perspective while utilizing participant-centered, harm reduction, and strengths-based approaches
Provide case management services including assessment, budgeting, employment search, and creation and monitoring of housing plan. Refer/connect participants with appropriate services such as financial assistance, entitlements, addiction services, advocacy, employment assistance, financial counseling, rental assistance, deposits, Domestic Violence services, Mental Health services, etc.
Document case management services through detailed and thorough case notes in Clarity for each Individual to include: weekly meetings, client and collateral contacts each week, as well as any significant events and/or interactions.
Enter data into HMIS/Clarity that complies with data integrity and data quality standards.
Connect with landlords and realtors to familiarize them with the RAFT/RTI housing programs and create a network of housing opportunities.
Accompany clients in housing search and outreach to available housing options.
Apply knowledge of residential lease contracts and landlord laws to educate clients of their rights and responsibilities
Relevant experience will be considered in lieu of a degree.
Qualifications:
*Experience working with people from very diverse backgrounds
*Excellent communication and conflict resolution skills
*Ability to implement and utilize limit setting techniques and appropriate boundaries
*Ability to speak, read and write English, bi-lingual preferred
*Ability to pass CORI/background check
Lynn Shelter Association is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
To apply, please email cover letter and resume.
To learn more about Lynn Shelter Association visit www.lsahome.org
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Human Services : 2 years (Required)
Ability to Commute:
- Lynn, MA 01901 (Required)
Ability to Relocate:
- Lynn, MA 01901: Relocate before starting work (Required)
Work Location: In person
