ABOUT US
At The Habit, our people make the difference. From our made-to-order menu selections, to our hands-on learning and genuine customer service, there’s no substitute for quality. Over the past 40 years, through hard work and dedication, The Habit has grown and still remains focused on one simple philosophy—always deliver high quality food and great service at a remarkable value. After all, there’s a reason why we were voted: "Best Tasting Burger in America".
The Habit Difference is our people. Great customer service is a result of a well-trained team, taught to respect their job, the guests, and each other. We will show your career development the same respect we show all aspects of the “HABIT DIFFERENCE”. Our training stresses the “why” behind everything you learn, creating leaders within our organization. Our career path sets the industry standard in providing opportunities for personal and professional growth. With our culture of training and support, we reward outstanding work, promoting from within, and building long-term relationships with our Team Members.
JOB SUMMARY
Friendly, energetic personality dedicated to providing Genuine Hospitality to our guests. In addition to performing cashier tasks, primary duties include: dining room customer service and ensuring our store is inviting, clean, and organized for our guests. You will take orders and process payments. You must demonstrate excellent customer service standards. As a Cashier, you will be cross-trained in the different stations in the Front of the House and learn basic skills to support our BOH team, which will increase your value to our company and may allow you to work more shifts.
ESSENTIAL JOB FUNCTIONS
- Greet and interact with customers in a polite and friendly manner.
- Take customer’s orders and punch them into the restaurant POS (Point-of-Sale) system.
- Provide customers with information on menu items, ingredients, and prices.
- Process credit card and cash payments and accurately tender change.
- Relay customer’s order to the kitchen.
- Control, organize, monitor and maintain appropriate levels in cash drawer.
- Handle customer’s requests and complaints.
- Maintain cleanliness and stocking levels of dining areas.
- Ensure that the service area is kept stocked, clean, and organized at all times.
- Assist in food portioning and preparation tasks.
- Comply with all established standards, including personal safety, food safety, sanitation, personal hygiene, appearance, and uniform.
BENEFITS
We are proud to offer competitive pay as well as career advancement opportunities and a referral bonus program. We also offer a Team Member Meal Discounts Program to provide free or discounted meals from a limited menu during your shift. Qualified employees may be eligible for health insurance, life insurance, disability and sick time.
PHYSICAL REQUIREMENTS
- Able to reach, bend, stoop and frequently lift up to 40 pounds, but have the ability to lift up to 55 pounds.
- Able to work in a standing position for long periods of time.
- This position will involve some repetitive motion tasks.
- This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
SKILLS AND KNOWLEDGE REQUIREMENTS
- Excellent communication and customer service skills.
- An outgoing, enthusiastic, and positive attitude.
- Proficiency in accurately handling money.
- Demonstrates ability to multi-task in a fast-paced work environment.
- Excellent teamwork attitude.
MINIMUM REQUIREMENTS
- 1 year of experience in related food service cashier position preferred.
- Food Handler’s Card/Certification may be required according to local and/or state regulations.
- Ability to work a flexible schedule based on restaurant needs.
NOTE: This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.
