A Host’s duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. Examples of Host duties and responsibilities include:
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure even workload for wait staff
- Answering phones and scheduling reservations with large parties
- Taking phone orders as well tablet orders
- Process cash and credit card payments
A Host should have skills that allow them to interact with guests and help keep restaurant operations running smoothly. Some qualifications for a Host include the following:
- High school diploma or GED
- Prior customer service experience in the hospitality industry
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
- Flexibility when working alternating shifts
- Ability to stand for long periods of time
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Night shift
Work Location: In person
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