Requisition Number: 69208
The company built on breakthroughs.
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Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.
How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
Role Purpose
Ensure that Corning Optical Communications delivers on promises to key IBN and Federal customers, fulfills all customer expectations and achieves deep and ongoing customer access. Collaborate with assigned accounts to meet project delivery schedules by coordinating with Customer Operations, PLM, Supply Chain and Manufacturing on large projects. Provide detailed documentation of projects to internal and external customers. Manage projects closely so that customers experience the highest level of support by ensuring project timelines are met and details are communicated properly to all involved internal and external parties
Key Responsibilities
- Collaborate with assigned accounts to meet project delivery schedules by coordinating with Customer Care, PLM, Supply Chain and Manufacturing on large projects. Provide detailed documentation of projects to internal and external customers
- Maximize the sales of Corning Optical Communications (COC) products
- Provide support to the regional Sales Engineers, Federal Account Managers and Regional Sales Managers by uncovering key decision makers and influencers who have key roles within the project sales cycle. This includes active management of the contacts to ensure close of the sale
- Engage and coordinate the services of PLM, Customer Operations, Supply Chain, Deal Desk, Marketing and the GAM/Sales Engineer as appropriate
- Attend and coordinate customer meetings to review project metrics
- Forecast major projects for PLM and Supply Chain through internal tools or weekly meetings by maintaining current project information and onsite dates
- Maintain positive customer relationships with all internal and external customers
- Maintain proficiency in the use of the personal computer with special emphasis on Salesforce.com, MS Office Suite of products (Excel, PowerPoint, OneNote, Teams, SharePoint)
- Maintain a comprehensive understanding of Corning Optical Communications’ products and their applications, specifically data center products
- Participate in travel to assigned accounts/projects as required
Required Education
- Bachelor’s Degree preferred
- Knowledge of Corning products and markets
- Internally motivated and results oriented with a bias toward action
- Outstanding people skills
- Excellent communication skills (written and oral)
- Ability to target, coordinate and prioritize key customers, projects and tasks
Desired Experiences
- Customer Operations, Marketing, PLM or Sales experience preferred
- SAP proficiency preferred
- Highly motivated to support and drive sales within a team environment
- Exceptional teaching, training, and motivational skills
- Excellent organizational skills with proven track record
- Self-starter
This position does not support immigration sponsorship.
The range for this position is $60,410.00 - $83,065.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.
We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at [email protected].
