Join the SwiftX Express Team – Your Next Career Awaits!
At SwiftX Express, we are revolutionizing the eCommerce shipping experience. As a leading provider of reliable and efficient shipping services and semi-fulfillment overseas warehouse solutions, we empower eCommerce businesses to scale with confidence. Our comprehensive logistics and warehousing services make it easier for businesses to streamline their operations, reduce shipping costs, and enhance customer satisfaction.
We are rapidly expanding our footprint across the U.S., with new operations in key states including California, Arizona, Florida, New Jersey, Texas, and more to come. As we grow, we’re looking for talented and dedicated individuals to join our team and help us deliver exceptional service to our clients.
Why Work With Us?
We believe in taking care of our employees just as much as we care for our customers. When you join SwiftX Express, you’ll enjoy a range of benefits designed to support your well-being and work-life balance:
- 401(k) matching
- Paid holidays
- Paid time off (PTO)
- Paid sick leave
- Comprehensive health, dental, and vision insurance
Job Title: City Warehouse Manager
Job Summary:
We are seeking an experienced and dynamic City Warehouse Manager to oversee daily logistics, delivery, and warehouse operations across regional markets. This role requires strong leadership, coordination, and strategic thinking to ensure seamless last-mile execution, vendor management, and operational efficiency. The successful candidate will be trained through a rotational system and supported by a team of specialized supervisors.
Key Responsibilities:
- Supervise and manage operations of delivery service providers (DSPs) and sorting centers, ensuring adherence to company standards and performance metrics.
- Implement and enforce OSHA safety protocols, including routine safety drills and compliance checks.
- Maintain accurate documentation of warehouse activities and generate regular performance and compliance reports.
- Develop, implement, and monitor quality assurance procedures.
- Analyze performance data and drive continuous improvement across all operational areas.
- Oversee third-party warehouse operations, ensuring consistency, accuracy, and alignment with service standards.
- Coordinate cross-border logistics between China and international markets to ensure timely and efficient deliveries.
- Lead budgeting, cost control, and key performance indicator (KPI) tracking for warehouse and delivery teams.
- Conduct daily control meetings and team performance evaluations.
- Recruit, onboard, and manage relationships with qualified DSPs.
- Design and implement training programs to enhance service quality and operational performance.
- Manage regional fleet operations, including task assignments, cost efficiency, and vehicle utilization.
- Supervise in-house and outsourced vehicle resources, ensuring optimal deployment.
- Continuously optimize collection models, logistics processes, and resource planning.
- Coordinate across internal departments and external partners for operational alignment.
- Manage daily operational issues and respond effectively to emergencies.
Qualifications:
- Bachelor’s degree or equivalent experience required.
- Professional fluency in Mandarin and English.
- Minimum 3 years of experience in last-mile delivery, 3PL logistics, or warehouse operations.
- Proven leadership, problem-solving, and analytical skills.
- Ability to thrive under pressure in a fast-paced, high-growth environment.
Ready to be part of a growing, innovative team? Explore our current job openings and apply today!
We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach
Job Type: Full-time
Pay: $85,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
