Civil Rights & EO Officer - Client Relations 4442-12
Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.
Deadline to Apply: June 20, 2025
Highly Competitive Employee Benefits and Generous Paid Time Off
11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option. Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!
Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.
Deadline to Apply: June 20, 2025
Work Location:
Hamilton County Job & Family Services
222 E. Central Parkway
Cincinnati, OH 45202
Work Hours: Full Time, 80 hours biweekly
Starting Salary: $28.85 /hourly
NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: Inventory of Criminal Offenses Ruling Out Consideration for Hire. Offenses that May Disqualify Candidates for Employment. Convictions from this list may disqualify a candidate for employment with HCJFS.
Hamilton County Job & Family Services
222 E. Central Parkway
Cincinnati, OH 45202
Work Hours: Full Time, 80 hours biweekly
Starting Salary: $28.85 /hourly
NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: Inventory of Criminal Offenses Ruling Out Consideration for Hire. Offenses that May Disqualify Candidates for Employment. Convictions from this list may disqualify a candidate for employment with HCJFS.
EDUCATION, LICENSURE AND CERTIFICATION REQUIREMENTS:
Bachelor’s Degree in Public Administration, Legal Studies, Social Work or a related field
AGENCY-PREFERRED QUALIFICATIONS:
Juris Doctorate preferred
Minimum of three (3) years of experience in civil rights compliance, equal opportunity, or related fields with a focus on client services
Certification or specialized training in Civil Rights Compliance or Equal Opportunity is highly desirable
Experience working within a public sector or social services environment
Familiarity with civil rights requirements under federal funding programs (e.g., T
AGENCY-PREFERRED QUALIFICATIONS:
Juris Doctorate preferred
Minimum of three (3) years of experience in civil rights compliance, equal opportunity, or related fields with a focus on client services
Certification or specialized training in Civil Rights Compliance or Equal Opportunity is highly desirable
Experience working within a public sector or social services environment
Familiarity with civil rights requirements under federal funding programs (e.g., T
JOB DUTIES (SUMMARY):
Ensure compliance with federal, state, and local civil rights laws and regulations in the delivery of client services at HCJFS, including but not limited to Title VI, ADA, Section 504, and Equal Opportunity laws.
Develop and conduct training sessions for HCJFS staff on civil rights, equal opportunity, and nondiscrimination policies to promote awareness, accessibility, and compliance to applicable laws in the provision of services to clients.
Investigate and resolve client complaints related to civil rights violations, ensuring timely and appropriate actions are taken to address grievances.
Provide guidance to HCJFS leadership in developing, implementing, and maintaining the agency's Civil Rights Plan.
Monitor, audit and report on the effectiveness of HCJFS’s civil rights practices, ensuring compliance and identifying areas for improvement.
Prepare and submit required reports regarding civil rights compliance to federal, state and internal regulatory bodies
Performs other related duties as assigned.
Attends necessary training as required.
Demonstrates regular and predictable attendance
POSITIONS SUPERVISED:
None
KNOWLEDGE, SKILLS AND ABILITIES: (*Indicates can be developed after employment)
Knowledge of: civil rights laws and regulations impacting clients, including Title VI, ADA, Section 504, and Equal Opportunity laws; client service delivery best practices for diverse populations, including individuals with disabilities and limited English proficiency (LEP); state and federal reporting requirements related to civil rights and EOO compliance; the structure and operations of governmental agencies and the social service sector.
Skill in: developing and delivering effective training programs; investigating and resolving complaints related to civil rights violations; analyzing data to assess and monitor compliance and identify areas for improvement; preparing detailed reports and compliance documentation; communicating complex civil rights issues to diverse audiences in a clear and accessible manner.
Ability to: train and educate diverse groups of people effectively; work independently and collaboratively with other teams and departments; strong organizational and time-management abilities to manage multiple tasks and meet deadlines; build relationships and trust with clients, staff, and community stakeholders.
EDUCATION, LICENSURE AND CERTIFICATION REQUIREMENTS:
Bachelor’s Degree in Public Administration, Legal Studies, Social Work or a related field
AGENCY-PREFERRED QUALIFICATIONS:
Juris Doctorate preferred
Minimum of three (3) years of experience in civil rights compliance, equal opportunity, or related fields with a focus on client services
Certification or specialized training in Civil Rights Compliance or Equal Opportunity is highly desirable
Experience working within a public sector or social services environment
Familiarity with civil rights requirements under federal funding programs (e.g., TANF, SNAP, Medicaid)
Previous experience developing and delivering civil rights training programs
PHYSICAL and/or MENTAL CONDITIONS:
Ability to handle complex civil rights issues, including client complaints, with professionalism and attention to detail.
Capacity to manage multiple projects and meet deadlines
HAZARDOUS and/or WORKING CONDITIONS:
None
AGENCY-PREFERRED QUALIFICATIONS:
Juris Doctorate preferred
Minimum of three (3) years of experience in civil rights compliance, equal opportunity, or related fields with a focus on client services
Certification or specialized training in Civil Rights Compliance or Equal Opportunity is highly desirable
Experience working within a public sector or social services environment
Familiarity with civil rights requirements under federal funding programs (e.g., TANF, SNAP, Medicaid)
Previous experience developing and delivering civil rights training programs
PHYSICAL and/or MENTAL CONDITIONS:
Ability to handle complex civil rights issues, including client complaints, with professionalism and attention to detail.
Capacity to manage multiple projects and meet deadlines
HAZARDOUS and/or WORKING CONDITIONS:
None
BACKGROUND CHECKS REQUIRED:
Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems:
- State Automated Child Welfare Information System (SACWIS)
- State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
- Ohio Bureau of Criminal Identification Investigation (BCI)
- FBI
- National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101:2-5-09 must be conducted for each prospective employee
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