Client Account Associate
At Bayou Bridge Communications we don’t just offer our clients the latest solutions for their telecommunications needs, we also provide personalized support, innovative marketing strategies, and seamless collaboration to ensure ongoing success and growth.
We are one of the top sales and client acquisitions firms in the New Orleans area, looking for enthusiastic individuals to join as the Client Account Associate. This position will be the main point of contact for our clients, managing and nurturing those relationships ensuring their needs are met, as well as supporting the day-to-day operations of our company. This is an entry-level role, meaning this is an excellent opportunity for individuals to gain hands-on experience, develop valuable sales skills and insights of the current telecommunications market, and knowledge in client relationship management.
What you will do as a Client Account Associate:
- Act as the main point of contact for our clients, engaging in informative conversations, identifying problems, and addressing concerns as they arise.
- Oversee clients' accounts, offering products and services that suit their currenttelecommunicationsneeds, and identify the potential of upselling and cross-selling to increase revenue.
- Practice our proven sales strategies with our mentors and upper management to ensure a consistent approach and maximize client satisfaction, ensuring a high customer retention rate.
- Maintain accurate records of sales transactions, ensuring that every interaction has followed the company’s compliance and regulations practices.
- Collaborate with the sales department to ensure our clients are informed of upcoming pricing advantages and offers, providing personalized suggestions that best suit their needs.
What we are looking for in the Client Account Associate:
- You have great communication skills, a natural positive demeanor, and professionalism.
- You are a go-getter, you thrive in a dynamic environment, and help others to problem solve efficiently.
- You are self-motivated and have a results-driven mindset to achieve the company’s sales goals.
- You can work independently and collaboratively in a team environment.
- You have a natural curiosity to learn about telecommunications sales, and to explore new sales trends and innovations.
Job Type: Full-time
Pay: $60,090.00 - $63,400.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
