Company Description
About Us
At Beloform, we believe in shaping the future of organizations through strong, adaptive leadership. As a consulting and development firm, we specialize in unlocking the potential of professionals and helping companies cultivate a new generation of impactful leaders. Our commitment is rooted in personalized growth journeys, data-driven insights, and strategic transformation. Join us and become a part of a dynamic team driven by purpose, excellence, and human development.
Job Description
Job Description
We are seeking a highly motivated and detail-oriented Client Service Associate to join our growing team. This role is ideal for someone who thrives in a professional environment, enjoys problem-solving, and is committed to delivering top-tier client support. You will serve as a key point of contact for our clients, ensuring their needs are met with efficiency and care.
Responsibilities
Serve as the primary liaison between the company and clients
Manage and respond to client inquiries via email, phone, and in-person
Maintain client records and ensure all documentation is up-to-date
Provide administrative support to the client service team
Assist in onboarding new clients and guiding them through the service process
Monitor service delivery to ensure client satisfaction and quality assurance
Resolve issues in a timely and professional manner
Collaborate with internal teams to ensure smooth execution of services
Qualifications
Qualifications
Bachelor’s degree in Business, Communications, or a related field preferred
1–2 years of experience in a customer service or client-facing role
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Professional demeanor and a customer-first mindset
Additional Information
Benefits
Competitive salary ($53,000 - $62,000 per year)
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for professional growth and advancement
Supportive team environment
On-the-job training and mentorship
