Join the Front Lines of Compassionate Care at Omega Veterinary Group!
Now more than an ICU Omega is a full-service specialty hospital offering Neurology, Ophthalmology, Surgery & Critical Care.
At Omega Veterinary Group, we believe in raising the bar for pets, for their people, and for the veterinary professionals who care for them. What started as the Bay Area’s only dedicated veterinary ICU is now a growing specialty hospital offering Neurology, Ophthalmology, General Surgery, and 24/7 Critical Care.
When a pet is facing a medical crisis or navigating a complex diagnosis, our clients put their trust in us and that trust begins with you.
We’re looking for a Client Service Representative who can bring warmth, clarity, and calm to every interaction. If you're passionate about animals and people, thrive under pressure, and love working with a collaborative team we want to meet you.
What You'll Do:
- Be the first point of contact for clients during some of their most stressful moments.
- Communicate with compassion, whether in person, on the phone, or via email.
- Support a hospital that delivers top-tier specialty care with empathy and excellence.
- Help clients navigate complex care by being a dependable, empathetic guide.
- Coordinate with multiple specialty departments in a fast-paced environment.
Who You Are:
- You have veterinary experience, ideally in emergency, specialty, or critical care or a strong desire to grow in the field.
- A natural people-person with exceptional communication skills.
- Able to multitask gracefully, manage details, and stay calm under pressure.
- Compassionate and thoughtful, always focused on client experience.
- A team player who brings energy and professionalism.
- Available to work weekend shifts as part of a rotating schedule.
What We Offer:
- Competitive hourly pay
- Weekend differential (additional pay for Saturday & Sunday shifts)
- Medical and dental benefits for full-time staff
- Paid time off
- A truly collaborative, supportive team
- A workplace where every employee is valued and respected
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
Work Location: In person
