This position will work 32 hrs per week
Informaticist
Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.
Job Summary
The Informaticist is an integral part of the Clinical Optimization Team. An Informaticist comprehends and advocates the needs of clinical end users for implemented healthcare technology. Acts as a liaison between Information & Technology Services (ITS) and clinical practice within the organization by reporting issues and working through solutions. Participates in projects, upgrades, and updates of clinical applications. Evaluates workflows to determine opportunities for efficiency and works with identified teams to create and implement solutions. Provides application troubleshooting and education to clinical end users.
What you will do
- Troubleshoots and problem solves application, Electronic Health Records, and other software issues and works through barriers to achieve results by collaborating effectively with users and the information technology staff. Performs testing to recreate issues as well as validation of solutions. Provides prompt response and end-user support for Service Now tickets.
- Provides one on one training, education, and communication to end users and departments impacted in Electronic Health Records (EHR) and other 3rd party applications.
- Supports the end user (Physicians, APPs, clinical staff, NP/PA students, medical students, and residents) by providing continuous support and identifying opportunities for clinical information system improvements. Partners with clinicians to identify and facilitate efficient documentation workflows within the Electronic Medical Record (EMR) in order to meet clinical and operational goals
- Improve clinical/departmental workflows and define solutions within the Electronic Medical Record (EMR) or other clinical applications that have financial, quality, and clinical impact on the organization. Performs current state workflow analysis, participates in design of solutions for new requests, defines future state workflows, and acts as a subject matter expert to implement solutions for Epic and other clinical information systems.
- Responsible for organizational review of Electronic Health Records (EHR) releases/updates/upgrades to determine the impact on clinicians and workflows. Conducts testing of clinical information systems prior to upgrades and new technical build.
- Collaborates with IT, technical, clinical, and management teams with projects and in evaluating EMR issues. Assists in testing of upcoming changes and current system issues related to clinical workflow. Evaluates potential future applications for their technical and operational fit.
- Assists the Chief Medical Information Officer (CMIO) in establishing goals and plans regarding clinical applications and educational plans for the end users (by department, group, or single role).Collaborates with the CMIO to improve end user satisfaction with EHR, promote the voice of customer and improve user experience with IT systems and support.
Education Qualifications
- Associate's Degree in business, information technology, healthcare (such as CMA,LPN, RN), or related field OR an addition 3 years of clinic experience. Required
Experience Qualifications
- 1-3 years work experience in a clinical setting within a health care organization. Required
- 1-3 years experience with Clinical Information Systems (CIS) such as EPIC, Dragon, Doc Halo, etc. Preferred
Skills and Abilities
- Ability to operate a computer and to understand the language used in working with a specific system or systems.
- Knowledge and understanding of how Electronic Medical Records (EMRs) and Clinical Applications are used in Clinical practice setting
- Excellent interpersonal skills and behaviors
- Ability to form relationships with peers
- Investigates, summarizes, and effectively presents current issues and solutions
- Skilled in analyzing, assessing, and creating recommendations for department/individual needs
- Creating high-level education relative to system changes
- Skilled at communicating information relative to system changes to applicable departments/individuals.
- Coaching users on organizational standard and suggested workflows
Licenses and Certifications
- Certified as an Epic Clinical Informaticist within 1 Year Required
Physical Demands
- Sit - Constantly
- Stand - Rarely
- Walk - Rarely
- Drive - Occasionally
- Climb (Stairs/Ladders) - Rarely
- Bend (Neck) - Frequently
- Gross Manipulation (Hands/Arms) - Constantly
- Squat - Rarely
- Twist/Turn (Neck) - Occasionally
- Twist/Turn(Waist) - Occasionally
- Lift/Carry 0-10 lbs. - Rarely
- Lift/Carry 11-25 lbs. - Rarely
- Lift/Carry 26-35 lbs. - Rarely
- Push/Pull up to 10 lbs. - Rarely
- Push/Pull 11-25 lbs. - Rarely
- Push/Pull 26-35 lbs. - Rarely
- Reach (Above shoulder level) - Rarely
- Reach (Below shoulder level) - Constantly
- Simple Grasping (Hands/Arms) - Constantly
- Fine Manipulation (Hands/Arms) - Constantly
- Gross Manipulation (Hands/Arms) - Frequently
Working Conditions
- Noise - Occasionally
Hearing Requirements
- Hears Whispers < 3 feet - Constantly
- Hears Whispers 3-8 feet - Constantly
Vision Requirements
- Color Discrimination - Constantly
- Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
- Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly
Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify
