Join our Team
We are looking for compassionate, caring people to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community.
Benefits
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
Flexible schedules for work-life balance
Paid time off accrues on day one for part and full time employees
Get up to 50% of earned wages with Payactiv - access to the money you worked for, but haven't been paid yet
Earn While You Learn – Deaconess offers tuition reimbursement for many healthcare opportunities, STEP UP program will pay your normal wages for time spent in enrolled class hours for up to 18 hours per week for approved programs. Educational Assistance up to $5.250.00 per calendar year while enrolled in undergraduate or graduate classes.
Tuition.io – Deaconess offers access to a full suite of tools to help manage and educate with student loans and expenses. One on one student loan coaching via email, chat or calls.
Tuition reimbursement
Outstanding Referral Programs
Pet Insurance Available
Medical Premium Assistance of up to 10% is available for eligible full time employees.
Wellness Incentives for full & part-time employee to reduce cost of insurance premium by $33.93 (and $11.30 for spouse, if applicable)
Onsite children’s care centers (Infant through Pre-K) at various locations
Free access to 2 Fitness Centers, located at Midtown and Eagle Crest.
Deaconess RN on Call is available for employees 24/7/365 to speak to an RN
Automatic enrollment in a 401K plan at 3% pre-tax contribution with an outstanding employer matching program
Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses
Career advancement opportunities
Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses
Staggered Remote Position
- This position requires 3 months of in department training
- After training & competency is obtained, part-time remote work begins
Job duties include the following, other duties may be assigned:
- Clinical Triage Specialist must be able to demonstrate knowledge of growth and development to provide patient care appropriate to the age of the patients served.
- Receive and respond to telephone request from patient under the direction of the MD and/or his/her designee. Document the request, contact information, physician response, patient follow up and any other pertinent information in the EMR.
- Review patient data for relevant clinical updates, laboratory, x-ray and other test results.
- Implement and positively reinforces physician/provider orders.
- Receive and respond to telephone calls in response to acute/chronic illnesses. Obtain chief complaint and/or history of present illness. Utilize MD approved guidelines based on patient complaint and make appropriate disposition of patient following Deaconess protocol. Document all data obtained in the Electronic Medical Record (EMR).
- Medication list, pharmacy preference, demographics, allergies and any change to medical/surgical history should be reviewed and updated during each patient telephone encounter.
- Confers with the patient and physician regarding scheduling priorities for acute and routine visits and when necessary, directing the patient to a higher level of care.
- Utilizes the EMR to relay scheduling information for all patient referrals, diagnostic services, tests, procedures, acute/follow up appointments as directed by physician.
- In collaboration with the physician, provide the patient and family with appropriate education regarding medications, treatments, tests, procedures, results and dietary recommendations. Per HIPAA Guidelines. Document all information in the EMR.
What You Will Need
- Graduation certificate from an accredited Medical Assistant program or graduation from an accredited nursing program required
- Experience preferred but not required.
Home Requirements for Remote Work
- High Speed Internet Service Through a Cable Modem, DSL, or other high-speed Line
- HIPAA Compliant Space, Desk, Chair, and any Ergonomic Needs
Certificates, Licenses, Registrations
Current certification/license from one of the below:
- Certified Medical Assistant- American Association of Medical Assistants
- Registered Medical Assistant- American Medical Technologist
- Certified Clinical Medical Assistant- National Health career Association
- National Certified Medical Assistant- National Center for Competency Testing
- Nationally Registered Certified Medical Assistant- National Association for Health Professionals
- Registered Medical Assistant- American Allied Health
- Certified Medical Assistant Clinical- American Medical Certification Association
- Active LPN license in state of employment
- Active RN license in state of employment
- NOTE: The Access Center covers both Indiana and Kentucky. If you have an RN or LPN license, you must have licensure for both states. Compound Licensure is acceptable. If your home is located in Illinois you will be required to have IL Licensure as well as Indiana and Kentucky Licensure.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
