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Clubhouse Manager

Wyndemere Country Club
$93,846 - $113,108 a year
Naples, Florida
Full time
2 weeks ago

Wyndemere Country Club (WCC) in Naples, Florida, is offering a tremendous opportunity for a highly qualified individual willing to provide innovation, energy, and vision to become part of a high-performing team as their new Clubhouse Manager (CHM).

WCC is known for providing its members with exceptional services and amenities. The new CHM will ensure that the goals of both the Food & Beverage department and the Club Operations are met through proactive leadership and full‐scope management, all while also paying attention to the fine details. These crucial attributes, along with a necessary intuitive style, will contribute to the overall success of the Clubhouse Manager.

Working under the direction of the CEO, the CHM’s primary focus is the overall member and guest food and beverage experience, an essential driver of the Club’s success. The ability to consistently “look forward” in planning, organization, and overall departmental leadership is a critical skill set required for success in this position. Equally important is embracing and recognizing the need to be visible and highly interactive with the members and staff; leadership in this area begins and ends with clear communication, approachability, and accessibility.

The successful candidate will be an integral part of a high-performing team at a Club recognized for its superior service, exceptional work environment, and relentless focus on continually ‘raising the bar’ for both members and staff.

ABOUT WYNDEMERE COUNTRY CLUB

Wyndemere is consistently viewed as one of the premier member-owned residential country clubs in the greater Naples area. Recognized as one of the top 150 private Platinum Clubs of America since 2018, Wyndemere Country Club is in a private gated community within 15 minutes of the famous Gulf beaches. Club amenities include 27 holes of championship golf, casual and contemporary dining restaurants in the Clubhouse and Tiebreaker, a 20,000 square foot Fitness, Wellness and Spa facility, 10 Har-Tru tennis courts, 7 pickleball courts, 4 bocce courts, full croquet lawn that is also used as an event space, and a resort-style infinity edge swimming pool with zero-beach entry. Wyndemere prides itself on combining strategic planning with continuous improvement to consistently uphold the Club’s vision and mission.

Naples enjoys a reputation as a desirable tourist destination for travelers from around the world and has also become a wonderful place to raise a family. In our immediate area, you’ll find a number of outstanding A-rated public schools and well-regarded private schools.

BY THE NUMBERS

WYNDEMERE COUNTRY CLUB WEB SITE: www.wyndemere.com

POSITION OVERVIEW

The Club desires a proactive, highly engaging CHM who partners closely with the CEO, Executive Chef, and other team leaders. This “lead by example” CHM will join a Club that is already strong but remains committed to enhancing and elevating the member and staff experience, while maintaining its status as an “employer of choice” within a highly competitive hospitality community. The CEO is desirous of working with a CHM who handles all food and beverage operations, serves as an active thought partner on strategic and policy matters, and remains approachable, actively listening, and providing transparent communication and daily operations.

Significant to the new CHM’s success is the ability to understand the unique nature, likely through current or previous first-hand experience, of residential community clubs and the seasonality of the Naples market. Certainly, a key to his/her success is “putting members first” and recognizing that the foundation of providing staff support, mentorship, clear direction, “walking the talk,” and “being present” in his/her natural, sincere, and engaging style.

The ability to “manage expectations at a high level of dynamic leadership and reasoning” is critically important, but much of that is accomplished simply by being present, approachable, accessible, diplomatic, and having the necessary “gravitas” to be viewed with confidence and “trusted” by all constituencies.

Paying attention to the details, SOPs, overall member experience, staff culture, and other key areas of success is critical, as the Club and Community have great curb appeal at present and have been well-maintained. Clearly, outstanding communication skills, especially the ability to “listen and respond respectfully and diplomatically,” are essential to success at Wyndemere.

Key attributes, characteristics, experiences, and style of the successful new leader include:

CANDIDATE QUALIFICATIONS

EDUCATIONAL AND CERTIFICATION QUALIFICATIONS

EMPLOYMENT ELIGIBILITY VERIFICATION

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

SALARY AND BENEFITS

Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefits package, including association membership. Relocation assistance is provided for out-of-town candidates.

Job Type: Full-time

Benefits:

Shift availability:

Ability to Commute:

Ability to Relocate:

Work Location: In person

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