Description
Purcell Tire and Service Centers leading the industry in quality products & service, operational excellence, and people development.
As a full-time Outside Service Tech, your mission is to provide exceptional value by addressing the tire needs of every customer The Purcell Way, in a safe approved manner using the proper tools and techniques while on the customer's property and roadside assistance calls.
What We Offer:
• Fantastic Mon-Fri, 8-4 Schedule
• Training & Development
• Service Vehicle with fuel card
• Performance Incentives & Bonuses
• After-Hours Program
• Commission Program
• Affordable Medical, Dental, Vision
• PTO after 90 days
• Paid Holidays
• Employee Discounts
• Employee Referral Program
• Employee Assistance Programs
• Flex Savings Account
• Health Savings Account
• Prescription Program
• Short-Term & Long-Term Disability
• Free Group Life and AD&D insurance policy
• 401k with Company Match
• Opportunities for Advancement
Who We're Looking For:
• Self-motivated & dependable
• Customer-focused
• Adaptable & flexible
• Ability to work and learn in a physically demanding environment
What You Need:
• Ability to pass a background & drug screen**
• 6 months commercial tire experience required
• Valid driver’s license
• 3-yr Clean MVR with no DUIs
What You’ll Do:
• Commit to continual improvement, training & professional growth
• Perform commercial tire and wheel replacements and installations
• Dismount wheels using lug wrenches and other hand and power tools
• Repair, balance, rotate, mount, and replacement of commercial tires/wheels
• Services calls as scheduled by service manager
• Keeping service vehicle fully stocked
• Preventative maintenance of the service vehicle – daily inspection, oil changes, etc.
• Perform basic facility maintenance, shop clean up, and organization
• Look for opportunities to improve our products & services
• Other essential and non-essential duties as assigned by management
Be the Best of the Best at Purcell Tire!
*Outside Service Technicians are compensated through a combination of hourly pay, daytime service commission, and night/weekend service commission. The listed range represents an estimated total of all compensation sources, listed as an hourly rate. Variables include relevant experience, certifications, geographic location, and willingness to participate in after-hours/on-call programs.
DRUG TESTING
Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.
Requirements
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)
Job-Specific KSA’s:
- Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
- Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.
Communication KSA’s:
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.
Physical Requirements:
- Lifting, Carrying, Pushing, and Pulling up to 100 lbs
- Frequent standing, bending, kneeling, and crouching
- Working in hot and cold temperatures, both outdoors and indoors
- Working around dust, fumes, and loud noises
