Job Description
SCOPE OF POSITION:
Responsible for planning, directing, and coordinating compliance-related projects across all departments of FireKeepers Casino Hotel (FKCH). This position helps ensure that internal operations, systems, and procedures comply with all applicable tribal, state, and federal regulatory. The Compliance Project Manager will manage timelines, maintain project alignment with strategic compliance objectives, and coordinate with external vendors and internal stakeholders to ensure consistent and thorough execution of compliance projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with tribal, state, federal, and other applicable requirements, and organizational-specific policies, procedures, and practices.
- Manages designated compliance projects from conception through completion.
- Collaborates with internal departments and third-party vendors to assess compliance gaps and facilitate timely resolutions.
- Serves as liaison between compliance project vendors and stakeholders and Director of Compliance.
- Owns vendor relationships and manages change requests for compliance related systems. (e.g. Guardian Pro, Kinectify, learning management and training vendors.
- Identifies departmental stakeholders for compliance related projects and systems use.
- Develops project timelines and deliverables and executes same; communicates status updates, and ensures all stakeholders are informed.
- Tracks project status of open items, issues and potential blockers; prepares timely reports for leadership.
- Oversees implementation of new regulatory projects, ensuring operational readiness and proper documentation.
- Supports development and updates compliance department policies and procedures related to gaming.
- Maintains accurate and confidential project records in secure electronic folders.
- Monitors and reports project risks, issues, and actions to stakeholders, and identifies opportunities for process improvements.
- Provides guidance and direction to team members on compliance best practices and project procedures.
- Responsible for ensuring proper documentation is submitted and maintained for projects, audits, and training records.
- Identifies areas for improvement within the compliance organization and presents to compliance leadership; drives agreed-upon process changes and related activities.
- Maintains the highest level of confidentiality.
- Held accountable, to the highest degree, for the accuracy and thoroughness of compliance records and reports.
- Serves as an outstanding example of and a credit to FireKeepers Casino Hotel.
- Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
- Outstanding example of and a credit to FireKeepers Casino Hotel.
Job Requirements
MINIMUM REQUIRED QUALIFICATIONS
An applicant’s education, training, and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate’s education, training, and competencies through the interview process, testing, and other methods.
The requirements listed below are generally representative of the education, experience, skills, and/or abilities required to enable one to successfully perform the essential duties and responsibilities:
- Able to perform the essential functions of this job without accommodation.
- Able to perform the essential functions of this job with FKCH-approved accommodations (supporting documentation required as pursuant to Tribal Code).
Proficiency in both written and verbal English communication is required.
Three or more years of experience working within a casino or gaming environment. Understanding of the complexities of regulatory compliance and various rules and procedures that must be followed. Three or more years of experience managing projects and ensuring alignment with strategic business goals. Experience working with various client groups and the ability to achieve consensus on project plans. Excellent analytical and problem-solving skills. Strong communication skills, both oral and written. Proficiency in Microsoft Office Suite and project tracking systems. Ability to manage multiple projects, deliverables, schedules, and budgets simultaneously.
GENERAL OR PREFERRED QUALIFICATIONS
Bachelor’s Degree or higher in Business, Legal Studies, Criminal Justice, or related field. Three or more years of experience in casino compliance or auditing preferred. Knowledge of applicable federal, state, and tribal gaming laws and regulations. Certification in project management (e.g., PMP, CAPM) or compliance (e.g., CCEP) preferred. Experience with tribal gaming regulatory environments. WEEA Certified.
LANGUAGE SKILLS
Ability to read and interpret documents such as regulatory updates, compliance manuals, and audit reports. Ability to write routine reports and correspondence. Ability to speak effectively before groups of stakeholders and regulatory personnel.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to work with concepts such as statistical analysis and risk assessments.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret complex regulatory language and apply it to operational scenarios.
PHYSICAL & ENVIRONMENTAL DEMANDS:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, a Team Member is regularly required to talk or hear. The Team Member is frequently required to sit and use hands to handle or feel objects, tools, or controls. Occasional walking, standing, or travel between properties may be required. Work is primarily in a standard office environment, with occasional site inspections.
INDIAN PREFERENCE
Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians.
FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.
